Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Associate degree in civil engineering, public works engineering, CADD, or closely related engineering field and seven years related experience or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/ experience may be considered for trainee status. AutoCAD Certification is required. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Salary Negotiable Depending on Qualifications Position Summary This is highly responsible and advanced technical work in the design and drafting of plans & specifications for public works projects related to the Transportation Capital Improvement Program (TCIP). An employee assigned to this classification operates computer aided design/drafting equipment/software (AutoCAD, Civil/Map 3D) and produces clear and technically accurate drawings based on design specifications. The work includes successfully managing projects identified in the TCIP using project management software. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability, and communication. Develops standards of practice, techniques and improved processes and procedures for drafting and design production, especially related to roadway/highway Computer Aided Design and Drafting (CADD). Understands and visualizes overall engineering concepts and translates to design drawings. Prepares various transportation related plans with limited supervision including highway/roadway; bridge and traffic plans; traffic signal; pavement markings and signage; and temporary traffic control and construction staging plans using design/drafting equipment/software (AutoCAD, Civil/Map 3D). Prepares detailed multi-view preliminary and final drawings, plan & profiles, and exhibits from engineering sketches, verbal instructions, specifications and supporting documentation according to current project standards. Collects and/or assists the engineer with collecting field data and applying it to design drawings and exhibits. Coordinates the transfer and integration of data supporting project drafting and design to include survey, geotechnical, engineering detail, as built, and GIS data. Coordinates the gathering of survey and mapping data needed from local, state, and federal agencies, utility companies, and survey firms. Coordinates work with graduate planners/engineers, interns, technicians, and administrative staff. Assists staff and management as a technical specialist and advisor. Assists in the preparation of, or prepares reports or studies, including spreadsheets, charts, graphs, technical illustration, maps and displays. Assists in the preparation of construction contract documents through collaboration with the Procurement (contracts) Office. Maintains complex office records, including maps, plans, boundary description, county road data, permits, legal documents, and similar materials. Tracks activities and develops reports for management using project management software. Represents the county as needed in the field when gathering or presenting data to various groups. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Thorough knowledge of the principles and practices of computer aided drafting and design for civil engineering, specifically in the areas of transportation, pavement design, and drainage. Thorough knowledge of the principles and practices of project management. Ability to develop and adhere to project schedules. Ability to understand complex geospatial relationships and to analysis complex engineering reports, feasibility reports and complex specifications. Ability to perform and review complex engineering and mathematical calculations. Ability to develop and maintain effective working relationships with contractors and other County employees. Ability to coordinate numerous concurrent activities; ability to multitask. Ability to work within established parameters and time frames. Ability to communicate clearly and effectively both orally and in writing, including public speaking and preparing written reports and memoranda. Ability to prepare budgets. Ability to exercise considerable independent judgment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand, walk; sit; climb or balance; reach with hands and arms, and use hands to finger, handle or feel. The employee must regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to construction sites, working near moving mechanical parts and heavy equipment; wet, humid conditions (non-weather); outdoor weather conditions, and extreme heat. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree in civil engineering, public works engineering, CADD, or closely related engineering field and seven years related experience or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/ experience may be considered for trainee status. AutoCAD Certification is required. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Salary Negotiable Depending on Qualifications Position Summary This is highly responsible and advanced technical work in the design and drafting of plans & specifications for public works projects related to the Transportation Capital Improvement Program (TCIP). An employee assigned to this classification operates computer aided design/drafting equipment/software (AutoCAD, Civil/Map 3D) and produces clear and technically accurate drawings based on design specifications. The work includes successfully managing projects identified in the TCIP using project management software. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability, and communication. Develops standards of practice, techniques and improved processes and procedures for drafting and design production, especially related to roadway/highway Computer Aided Design and Drafting (CADD). Understands and visualizes overall engineering concepts and translates to design drawings. Prepares various transportation related plans with limited supervision including highway/roadway; bridge and traffic plans; traffic signal; pavement markings and signage; and temporary traffic control and construction staging plans using design/drafting equipment/software (AutoCAD, Civil/Map 3D). Prepares detailed multi-view preliminary and final drawings, plan & profiles, and exhibits from engineering sketches, verbal instructions, specifications and supporting documentation according to current project standards. Collects and/or assists the engineer with collecting field data and applying it to design drawings and exhibits. Coordinates the transfer and integration of data supporting project drafting and design to include survey, geotechnical, engineering detail, as built, and GIS data. Coordinates the gathering of survey and mapping data needed from local, state, and federal agencies, utility companies, and survey firms. Coordinates work with graduate planners/engineers, interns, technicians, and administrative staff. Assists staff and management as a technical specialist and advisor. Assists in the preparation of, or prepares reports or studies, including spreadsheets, charts, graphs, technical illustration, maps and displays. Assists in the preparation of construction contract documents through collaboration with the Procurement (contracts) Office. Maintains complex office records, including maps, plans, boundary description, county road data, permits, legal documents, and similar materials. Tracks activities and develops reports for management using project management software. Represents the county as needed in the field when gathering or presenting data to various groups. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Thorough knowledge of the principles and practices of computer aided drafting and design for civil engineering, specifically in the areas of transportation, pavement design, and drainage. Thorough knowledge of the principles and practices of project management. Ability to develop and adhere to project schedules. Ability to understand complex geospatial relationships and to analysis complex engineering reports, feasibility reports and complex specifications. Ability to perform and review complex engineering and mathematical calculations. Ability to develop and maintain effective working relationships with contractors and other County employees. Ability to coordinate numerous concurrent activities; ability to multitask. Ability to work within established parameters and time frames. Ability to communicate clearly and effectively both orally and in writing, including public speaking and preparing written reports and memoranda. Ability to prepare budgets. Ability to exercise considerable independent judgment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand, walk; sit; climb or balance; reach with hands and arms, and use hands to finger, handle or feel. The employee must regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to construction sites, working near moving mechanical parts and heavy equipment; wet, humid conditions (non-weather); outdoor weather conditions, and extreme heat. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Brentwood School inspires every student to: Think critically and creatively. Act ethically. Shape a future with meaning.
BRENTWOOD SCHOOL Student Billing and Accounting Specialist
Brentwood School, a vibrant and diverse K-12 independent school, is looking for a full time Student Billing and Accounting Specialist. This position has primary responsibility for the efficient and effective functions related to the Student Billing process. This process includes collections, direct interaction with families regarding their accounts, resolving account problems, posting payments from various sources of origination, processing refunds through the student billing database, adjustments, reconciling various ledger accounts and other actions as deemed necessary by the Controller and Chief Financial Officer. This position will also learn other major functions of the Business Office and serve as a primary backup.
Responsibilities
Manage and organize all processes for student billing, including the recording of tuition and fees, deposits, financial support, and other credits
Prepare journal entries to record monthly tuition billing activities and reconciliations
Assist with annual financial and VA audits
Manage collection of overdue accounts
Coordinate with various departments regarding auxiliary billing: retreat trips, field trips, debate, and fundraising activities
Prepare regular aging reports of student receivable balances and identify emerging collections issues for appropriate action by the CFO
Manage the tuition refund insurance program
Work with the database manager to update and prepare to send out 1,200+ enrollment contracts for the upcoming year
Serve as the re-enrollment liaison to parents/guardians (returning/new) for online enrollment processing
Manage regular communications with families regarding student accounts and respond to account inquiries
Interact with the Bookstore Manager regarding bookstore purchases documentation requested by student parents
Perform monthly financial support assistance calculations on bookstore purchases, field trips/retreats, and additional classroom fees
Perform and maintain the Tuition Collection Service Website, Officials payment website, and Cafeteria software platform
Work closely with the Affinity Groups, setting up yearly funds based on the previous year’s activity, track fundraising events, also including Student Life
Responsible for keeping and tracking usage of Square credit card software
Create an environment that fosters open discussion with the freedom to express varied points of view
Engage in professional and personal development and commit to growth in the areas of diversity, equity and inclusion
Participate and initiate opportunities that demonstrate one's growth, knowledge, and skills
Other duties as assigned by the Chief Financial Officer or Controller and/or the Senior Administrative Team
Qualifications
Minimum High School Diploma or GED; Bachelor’s degree in a related field preferred
Three (3) years experience directly related to the duties and responsibilities
Preferred knowledge of database administration, accounting systems, customer service, and collections
Experience working in a Business Office setting in an educational environment preferred
Strong financial and analytical skills
Strong communication skills, both written and verbal; capable of drafting and editing correspondence and written materials
Highly professional manner that conveys integrity, patience, and warmth while providing the highest level of customer service
Strong interpersonal skills that lead to the cultivation of relationships with parents and colleagues
Strong collaboration and cross-cultural competency
Ability to effectively manage sensitive and confidential situations with integrity
Highly organized with an ability to multitask and prioritize work
Committed to working in a collaborative, team-oriented environment
Knowledge of Blackbaud Tuition Management preferred
Knowledge of Blackbaud NXT preferred
Strong accounting background, proficient in Excel and Word
Ability to learn and adapt to new software systems
An interest in and openness to professional development
Commitment to equity and inclusion
A sense of humor, warmth of personality, and energy • Flexibility
While being vaccinated for COVID-19 is not required, it is strongly recommended.
COMPENSATION: Brentwood School's employment requirements vary, from positions requiring no experience to those needing 20+ years of expert experience. Our salary range includes all levels of experience, from $75,000 - $95,000. Salaries are determined based on years of experience, education, full- or part-time status, the category of the role, and the number of months of worked per school year. Salary ranges do not include benefits, i.e. 403b retirement matching, paid lunch time, free breakfast and lunch, free parking, subsidy toward medical, dental, vision, life/AD&D plans, and generous time off. The pay range is an estimate and is not guaranteed. If hired, your actual base salary will be determined by your education, experience, and category.
Brentwood School is dedicated to the creation of a diverse faculty and staff that better represents our student body and the city of Los Angeles. Information about our school can be found at www.bwscampus.com .
Please submit a letter of interest and a resume to the contact person listed below. In your letter, highlight your education and experience including your work in diversity, equity, and inclusion.
Mimi Legesse
Controller
Email: mlegesse@bwscampus.com
Full Time
Brentwood School inspires every student to: Think critically and creatively. Act ethically. Shape a future with meaning.
BRENTWOOD SCHOOL Student Billing and Accounting Specialist
Brentwood School, a vibrant and diverse K-12 independent school, is looking for a full time Student Billing and Accounting Specialist. This position has primary responsibility for the efficient and effective functions related to the Student Billing process. This process includes collections, direct interaction with families regarding their accounts, resolving account problems, posting payments from various sources of origination, processing refunds through the student billing database, adjustments, reconciling various ledger accounts and other actions as deemed necessary by the Controller and Chief Financial Officer. This position will also learn other major functions of the Business Office and serve as a primary backup.
Responsibilities
Manage and organize all processes for student billing, including the recording of tuition and fees, deposits, financial support, and other credits
Prepare journal entries to record monthly tuition billing activities and reconciliations
Assist with annual financial and VA audits
Manage collection of overdue accounts
Coordinate with various departments regarding auxiliary billing: retreat trips, field trips, debate, and fundraising activities
Prepare regular aging reports of student receivable balances and identify emerging collections issues for appropriate action by the CFO
Manage the tuition refund insurance program
Work with the database manager to update and prepare to send out 1,200+ enrollment contracts for the upcoming year
Serve as the re-enrollment liaison to parents/guardians (returning/new) for online enrollment processing
Manage regular communications with families regarding student accounts and respond to account inquiries
Interact with the Bookstore Manager regarding bookstore purchases documentation requested by student parents
Perform monthly financial support assistance calculations on bookstore purchases, field trips/retreats, and additional classroom fees
Perform and maintain the Tuition Collection Service Website, Officials payment website, and Cafeteria software platform
Work closely with the Affinity Groups, setting up yearly funds based on the previous year’s activity, track fundraising events, also including Student Life
Responsible for keeping and tracking usage of Square credit card software
Create an environment that fosters open discussion with the freedom to express varied points of view
Engage in professional and personal development and commit to growth in the areas of diversity, equity and inclusion
Participate and initiate opportunities that demonstrate one's growth, knowledge, and skills
Other duties as assigned by the Chief Financial Officer or Controller and/or the Senior Administrative Team
Qualifications
Minimum High School Diploma or GED; Bachelor’s degree in a related field preferred
Three (3) years experience directly related to the duties and responsibilities
Preferred knowledge of database administration, accounting systems, customer service, and collections
Experience working in a Business Office setting in an educational environment preferred
Strong financial and analytical skills
Strong communication skills, both written and verbal; capable of drafting and editing correspondence and written materials
Highly professional manner that conveys integrity, patience, and warmth while providing the highest level of customer service
Strong interpersonal skills that lead to the cultivation of relationships with parents and colleagues
Strong collaboration and cross-cultural competency
Ability to effectively manage sensitive and confidential situations with integrity
Highly organized with an ability to multitask and prioritize work
Committed to working in a collaborative, team-oriented environment
Knowledge of Blackbaud Tuition Management preferred
Knowledge of Blackbaud NXT preferred
Strong accounting background, proficient in Excel and Word
Ability to learn and adapt to new software systems
An interest in and openness to professional development
Commitment to equity and inclusion
A sense of humor, warmth of personality, and energy • Flexibility
While being vaccinated for COVID-19 is not required, it is strongly recommended.
COMPENSATION: Brentwood School's employment requirements vary, from positions requiring no experience to those needing 20+ years of expert experience. Our salary range includes all levels of experience, from $75,000 - $95,000. Salaries are determined based on years of experience, education, full- or part-time status, the category of the role, and the number of months of worked per school year. Salary ranges do not include benefits, i.e. 403b retirement matching, paid lunch time, free breakfast and lunch, free parking, subsidy toward medical, dental, vision, life/AD&D plans, and generous time off. The pay range is an estimate and is not guaranteed. If hired, your actual base salary will be determined by your education, experience, and category.
Brentwood School is dedicated to the creation of a diverse faculty and staff that better represents our student body and the city of Los Angeles. Information about our school can be found at www.bwscampus.com .
Please submit a letter of interest and a resume to the contact person listed below. In your letter, highlight your education and experience including your work in diversity, equity, and inclusion.
Mimi Legesse
Controller
Email: mlegesse@bwscampus.com
Middle School Director Brentwood School – Los Angeles, CA July 2024
THE SCHOOL Brentwood School in Los Angeles, California, is an independent, coeducational, college-preparatory day school in the Brentwood neighborhood of west Los Angeles. The school, a community of 1200+ Kindergarten through 12th grade students and 151 faculty members, is situated on two campuses. The three-acre West Campus (K-5) is four blocks away from the original 28-acre East Campus (6-12). In its relatively short history of 50 years, Brentwood has grown to be one of the premier independent day schools in California. Students describe a warm and caring atmosphere where they are known and valued as individuals. Embracing high standards of academic excellence, character development, and emotional intelligence, Brentwood encourages students to think critically and creatively and to act ethically.
Brentwood School is fully accredited by the California Association of Independent Schools and the Western Association of Schools and Colleges, and is a member of the National Association of Independent Schools (NAIS), the California Association of Independent Schools, INDEX, A Better Chance, and the Independent School Alliance for Minority Affairs.
HISTORY Founded as a non-profit corporation in 1972, Brentwood School acquired the Brentwood Military Academy, which had existed on the land now known as Brentwood’s East Campus, and opened a co-educational, college preparatory day school with grades 6-10. Grade 11 was added in fall 1973 and Brentwood’s first senior class graduated in June 1975. In 1994, Brentwood purchased the nearby Marymount Junior School campus and opened a Kindergarten through grade 6 campus in the fall of 1995. As the 2019-2020 school year began, Brentwood opened a new Middle School building and reconfigured the division to include grades 6-8. LOCATION AND SETTING Visitors to Brentwood’s two campuses are immediately struck by their beauty and warmth. The setting is a well-integrated blend of old and new buildings, red-tiled roofs, intimate courtyards, ivy-covered walls and green fields. Brentwood’s East Campus, housing grades 6-12, is situated on 28 acres with Mission-style historic buildings, a new 73,000 square foot Middle School building, renovated Upper School classrooms, and sustainable landscaping. The five story Middle School building houses not only general classrooms but also includes dedicated spaces for music, art, science, fabrication and design, theater rehearsal, film, dance, a separate theater, a library, and dining hall/kitchen. The Middle School also has its own playing field and outdoor commons areas adjacent to the Middle School building. The Upper School facilities, including classrooms, laboratory space, a cafeteria, a bookstore, faculty and administrative offices and courtyards, are on the hillside with sweeping views across Los Angeles to the ocean. The 22-acre East Campus Athletics Complex was completed in 2001 and the Caruso Watt Aquatics Center opened in the spring of 2008. No other school in the Los Angeles area boasts such an expansive, state-of-the-art facility that encompasses such a wide variety of sports. Lying at the base of the Santa Monica Mountains at the western edge of Los Angeles, the community of Brentwood is gracious and welcoming, with comfortable homes on leafy, well-maintained streets. Nearby neighborhoods and cities include Pacific Palisades, Santa Monica, Westwood, and Bel Air. The UCLA campus is about one mile east of the school. The Brentwood area is also home to the Getty Center, one of the world’s most comprehensive arts, conservation, and education institutions.
COMMUNITY Brentwood School has always been a community where students and teachers know and care about each other. The closeness and longevity of these relationships is evident in the close ties many teachers still share with alumni/ae. The vibrant faculty draws on a wealth of teaching experiences. Fifty-nine faculty members have been at Brentwood for 10 or more years and 91 hold advanced degrees. Brentwood’s student body is diverse and lively. Students of color comprise 46% of the population. Tuition for the 2023-2024 school year is $50,880 (grades 6-12) and Brentwood is strongly committed to an aggressive financial support program. The school has budgeted $9.7 million annually for financial support and 17% of the East Campus students receive support. With the school’s close proximity to three major freeways, Brentwood is easily accessible to students from a wide geographical area served by eleven school bus routes and an extensive carpool system. DIVERSITY, EQUITY, AND INCLUSION Every single person in our community brings something different. Their unique background and personal experiences represent a value added to our community. Brentwood is intentional, purposeful, and strategic about honoring people in all their differences which is reflected in Diversity as a core value. Equity is being conscious and cognitive of our efforts to best meet the needs of all members of our community. Inclusion means creating an environment where all participants and constituents can be their best selves, irrespective of background, experience, and lifestyle. We do this with a variety of measures, policies, and programs. We do this through our curriculum—in what we teach and how we teach it. We work together as students, parents, faculty, and administration to maintain an inclusive community. All of this is motivated and inspired by our recognition that diversity is advantageous now and in the future.
ACADEMIC AND CO-CURRICULAR PROGRAMS The child-centered philosophies of learning and teaching, the emphasis on a broad-based and diverse liberal arts curriculum that is connected and sequential between grades and divisions, and the unwavering quest for excellence are all common features of the Brentwood K-12 experience. The school provides a core curriculum that is primarily traditional and classical emphasizing language, communication, mathematical reasoning, and computation. The goal of both curriculum and pedagogy is to foster intellectual curiosity, excitement for learning, and a desire to fulfill individual potential.
THE MIDDLE SCHOOL (GRADES 6-8) On the East Campus, the 352 Middle School students learn to assume more responsibility for their own education. The 6th grade class is composed of 42 Brentwood Lower School students plus 34 new students while the 7th grade class of 137 welcomed 74 new students this past year. The ideal class size means students benefit not only from a great deal of personal attention, but also from a feeling of being closely connected to the school, to one another, and to the faculty. In this nurturing, supportive environment, students are exposed to a broad range of subjects that allow them to explore their interests, develop new ones, and experience both personal and intellectual growth. See the Middle School Curriculum Guide for more information. The weekly meetings of the Middle School Advisory Program allow students to develop more fully connections with faculty members in small, intimate groups. In faculty-moderated sessions, students explore topics that include core values, organization and study skills, coping with peer pressure, and ethical decision-making. In addition, the Middle School Family Groups are designed to build community and leadership, combining students from 6th - 8th grades in groups. Each group of approximately 14 students participates in activities including Advisory Olympics/Games and Community Discussions that range from challenging subjects to fun topics that are relevant to Middle School age students. CO-CURRICULAR ACTIVITIES Brentwood encourages active participation in extracurricular activities in order to engage students in the life of the school and enable students to discover and purse their passions. It is a goal to provide students with as many areas as possible in which to develop their talents and to experience success. Opportunities abound for participation in art, athletics, debate, drama, dance, jazz band, orchestra, rhythm section workshop, chorus, student government, and service learning.
THE ARTS The arts programs at Brentwood foster a supportive atmosphere that promotes questioning, individuality, and diversity. The Middle School arts at Brentwood offer instruction in visual arts, dance, music, film, and drama. Working in observational, abstract, and/or inventive ways, students learn to manipulate ideas, techniques, and materials through a thoughtful, evolving application of the elements and principles of art and design as they work toward creative goals.
THE ATHLETIC PROGRAM A tradition of wide and enthusiastic participation in physical education and athletics has developed alongside athletic success. Brentwood fields highly competitive teams and prizes character, sportsmanship, and teamwork. Approximately 80% of students in the Middle School participate on at least one Middle School team, and many play on two or three different teams during the school year. There are 29 Middle School interscholastic teams representing the Middle School in 14 sports. Each year Brentwood teams attain numerous league and sectional championships as well as many playoff berths. A “no-cut” policy applies to 6th-8th grade teams. The program is designed to engender an understanding of commitment, sportsmanship, hard work, and responsibility.
SERVICE LEARNING Brentwood’s service learning program ensures the development of social awareness, and inspires students to be lifelong learners with a self-motivated sense of responsibility to the local, national, and global communities. The school is a caring and conscientious neighbor, to both the nearby VA and broader Los Angeles communities.
BELLDEGRUN CENTER FOR INNOVATION LEADERSHIP (BCIL) The Belldegrun Center for Innovative Leadership prepares community members in grades K – 12 to engage with real world challenges and explore solutions within and beyond the classroom. Work with BCIL impacts the entire Brentwood School community, cultivating innovative problem solvers, courageous risk takers, effective managers, adept communicators, and inspired community builders. Through their involvement in BCIL, students and faculty seek answers in creative, collaborative ways and discover that their work can have an impact. PARENT INVOLVEMENT Brentwood believes in partnering with parents in the education of their child and encourages and welcomes parents to actively participate in the life of the school. The children benefit from sharing their school world with their parents; the school benefits from parents who contribute their talents, interests, and energy to support and enrich the school’s programs; and the parents benefit from experiencing first-hand the environment in which their children are educated. Parents are strongly encouraged to participate in the Parents Association and Eagles organizations and to attend parent education events including guest lectures and breakfasts with the Middle School Director.
STRENGTHS OF THE MIDDLE SCHOOL One of the hallmarks of the Brentwood Middle School is a passionate, vibrant, and child-centered faculty who are committed to the following: ● A culture of collegiality, professionalism, and interdisciplinary collaboration ● A commitment to equity, inclusion, and cross-cultural competency ● Vigorous college-preparatory academic program that fosters critical and creative thinking and provides rich extracurricular offerings ● Students who are happy, self-confident, well-rounded, and caring ● High quality educational and athletic facilities on a magnificent campus ● Core values that emphasize character, personal responsibility, and service to the greater community
● A balance of hard work and fun, and of high expectations and nurturing, with a strong focus on the quality of student life ● An enviable stature and high demand for admissions in the universe of greater Los Angeles independent schools
THE POSITION The Middle School Director is responsible for all aspects of the program and personnel in the Middle School. The Middle School Leadership Team is comprised of the Director, Assistant Middle School Director, Middle School Director of Service Learning, Learning Specialist, the counselors/School Psychologist, Assistant Director of Equity and Inclusion, and the Associate Athletic Director.
EXPECTATIONS The Middle School Director will lead a robust division that has constructed its programs and operations with careful attention to Brentwood’s mission and values. The Director of the Middle School will accomplish the following:
● Provide leadership through the support and collaboration with an excellent faculty, attending to the curriculum, and ensuring the Middle School’s overall vitality ● Work with the faculty and administration to sustain systems and structures that support and increase the effectiveness of the school’s curriculum and programs ● Strengthen collaboration and foster transparency and trust through open communication, clear expectations and full engagement- working closely with the Middle School leadership, faculty, staff, parents, and students ● Foster an environment that encourages open discussion with the freedom to express varied points of view ● Create a culture where critical feedback is seen and experienced as a catalyst for professional and personal growth
● Engage fully in the daily life of the school and support students of varied identifies, lifestyles, and beliefs ● Provide educational leadership and be a skilled spokesperson for the school’s vibrant, educational program ● Work closely with the Head of Brentwood School and the members of the School Leadership Team to foster the strength of the entire school
PROFESSIONAL QUALITIES Brentwood School is interested in candidates who can support, articulate, and promote a mission-driven, child-centered model of education. Along with excellent organizational and leadership skills, ideal candidates will have backgrounds that demonstrate most, if not all, of the following:
● A warm, approachable presence on campus that invites and respects the views of others yet is decisive when needed ● Visible and accessible on campus, knowing and enjoying the faculty, staff, parents, and especially the students of the school ● Engage actively with students, faculty, staff, and families in the daily life of the school, preserving and promoting the warmth and closeness that defines the Middle School’s culture ● Knowledge and understanding of developmentally appropriate and inclusive curriculum and instructional practices ● Strong familiarity with significant educational, DEI, and technology trends in independent schools ● Effective communication with faculty members, students, and parents, in a clear concise, and timely manner, keeping these groups appropriately informed of potential issues and or needs ● Experience evaluating faculty ● Cross-cultural competency and a commitment to equity and inclusion ● Ability to synthesize and articulate the school’s educational vision and to inspire and motivate others towards further strengthening the Middle School ● Teaching and administrative experience at the Middle School level ● An advanced degree is preferred ● Collaborative approach to leadership balanced with the ability to make decisions ● A lifelong learner who uses the latest research to complement their own experiences ● The ability to motivate, inspire, and support faculty and staff PERSONAL QUALITIES The favored candidate is an outgoing, energetic, confident person of keen intellect and integrity who will enjoy developing and guiding the Middle School community. The frequency with which parents and teachers are on campus working together requires a leader who is the soul of discretion. The Middle School will be best served by a leader who is self-aware; has a hands-on, approachable style; a sense of humor; and a true love and appreciation for educating middle school-age children.
TO APPLY: Brentwood School is dedicated to the creation of a diverse faculty and staff that best represents our student body and the city of Los Angeles. Information about our school can be found at www.bwscampus.com. Please submit a letter of interest and resume to the contact person listed below. In your letter, highlight your education and experience specifically related to diversity, equity, and inclusion.
Kim Hutchings Senior Executive Assistant and Administrative Liaison to the Board of Trustees 100 S. Barrington Place Los Angeles, CA 90049 Email: khutchings@bwscampus.com
COMPENSATION: Brentwood School's employment requirements vary, from positions requiring no experience to those needing 20+ years of expert experience. Our salary range includes all levels of experience, from $175,000 to $225,000. Salaries are determined based on years of experience, education, full- or part-time status, the category of the role, and the number of months of worked per school year. Salary ranges do not include benefits, i.e. 403b retirement matching, paid lunch time, free breakfast and lunch, free parking, subsidy toward medical, dental, vision, life/AD&D plans, and generous time off. The pay range is an estimate and is not guaranteed. If hired, your actual base salary will be determined by your education, experience, and category.
Full Time
Middle School Director Brentwood School – Los Angeles, CA July 2024
THE SCHOOL Brentwood School in Los Angeles, California, is an independent, coeducational, college-preparatory day school in the Brentwood neighborhood of west Los Angeles. The school, a community of 1200+ Kindergarten through 12th grade students and 151 faculty members, is situated on two campuses. The three-acre West Campus (K-5) is four blocks away from the original 28-acre East Campus (6-12). In its relatively short history of 50 years, Brentwood has grown to be one of the premier independent day schools in California. Students describe a warm and caring atmosphere where they are known and valued as individuals. Embracing high standards of academic excellence, character development, and emotional intelligence, Brentwood encourages students to think critically and creatively and to act ethically.
Brentwood School is fully accredited by the California Association of Independent Schools and the Western Association of Schools and Colleges, and is a member of the National Association of Independent Schools (NAIS), the California Association of Independent Schools, INDEX, A Better Chance, and the Independent School Alliance for Minority Affairs.
HISTORY Founded as a non-profit corporation in 1972, Brentwood School acquired the Brentwood Military Academy, which had existed on the land now known as Brentwood’s East Campus, and opened a co-educational, college preparatory day school with grades 6-10. Grade 11 was added in fall 1973 and Brentwood’s first senior class graduated in June 1975. In 1994, Brentwood purchased the nearby Marymount Junior School campus and opened a Kindergarten through grade 6 campus in the fall of 1995. As the 2019-2020 school year began, Brentwood opened a new Middle School building and reconfigured the division to include grades 6-8. LOCATION AND SETTING Visitors to Brentwood’s two campuses are immediately struck by their beauty and warmth. The setting is a well-integrated blend of old and new buildings, red-tiled roofs, intimate courtyards, ivy-covered walls and green fields. Brentwood’s East Campus, housing grades 6-12, is situated on 28 acres with Mission-style historic buildings, a new 73,000 square foot Middle School building, renovated Upper School classrooms, and sustainable landscaping. The five story Middle School building houses not only general classrooms but also includes dedicated spaces for music, art, science, fabrication and design, theater rehearsal, film, dance, a separate theater, a library, and dining hall/kitchen. The Middle School also has its own playing field and outdoor commons areas adjacent to the Middle School building. The Upper School facilities, including classrooms, laboratory space, a cafeteria, a bookstore, faculty and administrative offices and courtyards, are on the hillside with sweeping views across Los Angeles to the ocean. The 22-acre East Campus Athletics Complex was completed in 2001 and the Caruso Watt Aquatics Center opened in the spring of 2008. No other school in the Los Angeles area boasts such an expansive, state-of-the-art facility that encompasses such a wide variety of sports. Lying at the base of the Santa Monica Mountains at the western edge of Los Angeles, the community of Brentwood is gracious and welcoming, with comfortable homes on leafy, well-maintained streets. Nearby neighborhoods and cities include Pacific Palisades, Santa Monica, Westwood, and Bel Air. The UCLA campus is about one mile east of the school. The Brentwood area is also home to the Getty Center, one of the world’s most comprehensive arts, conservation, and education institutions.
COMMUNITY Brentwood School has always been a community where students and teachers know and care about each other. The closeness and longevity of these relationships is evident in the close ties many teachers still share with alumni/ae. The vibrant faculty draws on a wealth of teaching experiences. Fifty-nine faculty members have been at Brentwood for 10 or more years and 91 hold advanced degrees. Brentwood’s student body is diverse and lively. Students of color comprise 46% of the population. Tuition for the 2023-2024 school year is $50,880 (grades 6-12) and Brentwood is strongly committed to an aggressive financial support program. The school has budgeted $9.7 million annually for financial support and 17% of the East Campus students receive support. With the school’s close proximity to three major freeways, Brentwood is easily accessible to students from a wide geographical area served by eleven school bus routes and an extensive carpool system. DIVERSITY, EQUITY, AND INCLUSION Every single person in our community brings something different. Their unique background and personal experiences represent a value added to our community. Brentwood is intentional, purposeful, and strategic about honoring people in all their differences which is reflected in Diversity as a core value. Equity is being conscious and cognitive of our efforts to best meet the needs of all members of our community. Inclusion means creating an environment where all participants and constituents can be their best selves, irrespective of background, experience, and lifestyle. We do this with a variety of measures, policies, and programs. We do this through our curriculum—in what we teach and how we teach it. We work together as students, parents, faculty, and administration to maintain an inclusive community. All of this is motivated and inspired by our recognition that diversity is advantageous now and in the future.
ACADEMIC AND CO-CURRICULAR PROGRAMS The child-centered philosophies of learning and teaching, the emphasis on a broad-based and diverse liberal arts curriculum that is connected and sequential between grades and divisions, and the unwavering quest for excellence are all common features of the Brentwood K-12 experience. The school provides a core curriculum that is primarily traditional and classical emphasizing language, communication, mathematical reasoning, and computation. The goal of both curriculum and pedagogy is to foster intellectual curiosity, excitement for learning, and a desire to fulfill individual potential.
THE MIDDLE SCHOOL (GRADES 6-8) On the East Campus, the 352 Middle School students learn to assume more responsibility for their own education. The 6th grade class is composed of 42 Brentwood Lower School students plus 34 new students while the 7th grade class of 137 welcomed 74 new students this past year. The ideal class size means students benefit not only from a great deal of personal attention, but also from a feeling of being closely connected to the school, to one another, and to the faculty. In this nurturing, supportive environment, students are exposed to a broad range of subjects that allow them to explore their interests, develop new ones, and experience both personal and intellectual growth. See the Middle School Curriculum Guide for more information. The weekly meetings of the Middle School Advisory Program allow students to develop more fully connections with faculty members in small, intimate groups. In faculty-moderated sessions, students explore topics that include core values, organization and study skills, coping with peer pressure, and ethical decision-making. In addition, the Middle School Family Groups are designed to build community and leadership, combining students from 6th - 8th grades in groups. Each group of approximately 14 students participates in activities including Advisory Olympics/Games and Community Discussions that range from challenging subjects to fun topics that are relevant to Middle School age students. CO-CURRICULAR ACTIVITIES Brentwood encourages active participation in extracurricular activities in order to engage students in the life of the school and enable students to discover and purse their passions. It is a goal to provide students with as many areas as possible in which to develop their talents and to experience success. Opportunities abound for participation in art, athletics, debate, drama, dance, jazz band, orchestra, rhythm section workshop, chorus, student government, and service learning.
THE ARTS The arts programs at Brentwood foster a supportive atmosphere that promotes questioning, individuality, and diversity. The Middle School arts at Brentwood offer instruction in visual arts, dance, music, film, and drama. Working in observational, abstract, and/or inventive ways, students learn to manipulate ideas, techniques, and materials through a thoughtful, evolving application of the elements and principles of art and design as they work toward creative goals.
THE ATHLETIC PROGRAM A tradition of wide and enthusiastic participation in physical education and athletics has developed alongside athletic success. Brentwood fields highly competitive teams and prizes character, sportsmanship, and teamwork. Approximately 80% of students in the Middle School participate on at least one Middle School team, and many play on two or three different teams during the school year. There are 29 Middle School interscholastic teams representing the Middle School in 14 sports. Each year Brentwood teams attain numerous league and sectional championships as well as many playoff berths. A “no-cut” policy applies to 6th-8th grade teams. The program is designed to engender an understanding of commitment, sportsmanship, hard work, and responsibility.
SERVICE LEARNING Brentwood’s service learning program ensures the development of social awareness, and inspires students to be lifelong learners with a self-motivated sense of responsibility to the local, national, and global communities. The school is a caring and conscientious neighbor, to both the nearby VA and broader Los Angeles communities.
BELLDEGRUN CENTER FOR INNOVATION LEADERSHIP (BCIL) The Belldegrun Center for Innovative Leadership prepares community members in grades K – 12 to engage with real world challenges and explore solutions within and beyond the classroom. Work with BCIL impacts the entire Brentwood School community, cultivating innovative problem solvers, courageous risk takers, effective managers, adept communicators, and inspired community builders. Through their involvement in BCIL, students and faculty seek answers in creative, collaborative ways and discover that their work can have an impact. PARENT INVOLVEMENT Brentwood believes in partnering with parents in the education of their child and encourages and welcomes parents to actively participate in the life of the school. The children benefit from sharing their school world with their parents; the school benefits from parents who contribute their talents, interests, and energy to support and enrich the school’s programs; and the parents benefit from experiencing first-hand the environment in which their children are educated. Parents are strongly encouraged to participate in the Parents Association and Eagles organizations and to attend parent education events including guest lectures and breakfasts with the Middle School Director.
STRENGTHS OF THE MIDDLE SCHOOL One of the hallmarks of the Brentwood Middle School is a passionate, vibrant, and child-centered faculty who are committed to the following: ● A culture of collegiality, professionalism, and interdisciplinary collaboration ● A commitment to equity, inclusion, and cross-cultural competency ● Vigorous college-preparatory academic program that fosters critical and creative thinking and provides rich extracurricular offerings ● Students who are happy, self-confident, well-rounded, and caring ● High quality educational and athletic facilities on a magnificent campus ● Core values that emphasize character, personal responsibility, and service to the greater community
● A balance of hard work and fun, and of high expectations and nurturing, with a strong focus on the quality of student life ● An enviable stature and high demand for admissions in the universe of greater Los Angeles independent schools
THE POSITION The Middle School Director is responsible for all aspects of the program and personnel in the Middle School. The Middle School Leadership Team is comprised of the Director, Assistant Middle School Director, Middle School Director of Service Learning, Learning Specialist, the counselors/School Psychologist, Assistant Director of Equity and Inclusion, and the Associate Athletic Director.
EXPECTATIONS The Middle School Director will lead a robust division that has constructed its programs and operations with careful attention to Brentwood’s mission and values. The Director of the Middle School will accomplish the following:
● Provide leadership through the support and collaboration with an excellent faculty, attending to the curriculum, and ensuring the Middle School’s overall vitality ● Work with the faculty and administration to sustain systems and structures that support and increase the effectiveness of the school’s curriculum and programs ● Strengthen collaboration and foster transparency and trust through open communication, clear expectations and full engagement- working closely with the Middle School leadership, faculty, staff, parents, and students ● Foster an environment that encourages open discussion with the freedom to express varied points of view ● Create a culture where critical feedback is seen and experienced as a catalyst for professional and personal growth
● Engage fully in the daily life of the school and support students of varied identifies, lifestyles, and beliefs ● Provide educational leadership and be a skilled spokesperson for the school’s vibrant, educational program ● Work closely with the Head of Brentwood School and the members of the School Leadership Team to foster the strength of the entire school
PROFESSIONAL QUALITIES Brentwood School is interested in candidates who can support, articulate, and promote a mission-driven, child-centered model of education. Along with excellent organizational and leadership skills, ideal candidates will have backgrounds that demonstrate most, if not all, of the following:
● A warm, approachable presence on campus that invites and respects the views of others yet is decisive when needed ● Visible and accessible on campus, knowing and enjoying the faculty, staff, parents, and especially the students of the school ● Engage actively with students, faculty, staff, and families in the daily life of the school, preserving and promoting the warmth and closeness that defines the Middle School’s culture ● Knowledge and understanding of developmentally appropriate and inclusive curriculum and instructional practices ● Strong familiarity with significant educational, DEI, and technology trends in independent schools ● Effective communication with faculty members, students, and parents, in a clear concise, and timely manner, keeping these groups appropriately informed of potential issues and or needs ● Experience evaluating faculty ● Cross-cultural competency and a commitment to equity and inclusion ● Ability to synthesize and articulate the school’s educational vision and to inspire and motivate others towards further strengthening the Middle School ● Teaching and administrative experience at the Middle School level ● An advanced degree is preferred ● Collaborative approach to leadership balanced with the ability to make decisions ● A lifelong learner who uses the latest research to complement their own experiences ● The ability to motivate, inspire, and support faculty and staff PERSONAL QUALITIES The favored candidate is an outgoing, energetic, confident person of keen intellect and integrity who will enjoy developing and guiding the Middle School community. The frequency with which parents and teachers are on campus working together requires a leader who is the soul of discretion. The Middle School will be best served by a leader who is self-aware; has a hands-on, approachable style; a sense of humor; and a true love and appreciation for educating middle school-age children.
TO APPLY: Brentwood School is dedicated to the creation of a diverse faculty and staff that best represents our student body and the city of Los Angeles. Information about our school can be found at www.bwscampus.com. Please submit a letter of interest and resume to the contact person listed below. In your letter, highlight your education and experience specifically related to diversity, equity, and inclusion.
Kim Hutchings Senior Executive Assistant and Administrative Liaison to the Board of Trustees 100 S. Barrington Place Los Angeles, CA 90049 Email: khutchings@bwscampus.com
COMPENSATION: Brentwood School's employment requirements vary, from positions requiring no experience to those needing 20+ years of expert experience. Our salary range includes all levels of experience, from $175,000 to $225,000. Salaries are determined based on years of experience, education, full- or part-time status, the category of the role, and the number of months of worked per school year. Salary ranges do not include benefits, i.e. 403b retirement matching, paid lunch time, free breakfast and lunch, free parking, subsidy toward medical, dental, vision, life/AD&D plans, and generous time off. The pay range is an estimate and is not guaranteed. If hired, your actual base salary will be determined by your education, experience, and category.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Associate degree in civil engineering, public works engineering, CADD, or closely related engineering field and seven years related experience or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/ experience may be considered for trainee status. AutoCAD Certification is required. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible and advanced technical work in the design and drafting of plans & specifications for public works projects related to the Transportation Capital Improvement Program (TCIP). An employee assigned to this classification operates computer aided design/drafting equipment/software (AutoCAD, Civil/Map 3D) and produces clear and technically accurate drawings based on design specifications. The work includes successfully managing projects identified in the TCIP using project management software. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability, and communication. Develops standards of practice, techniques and improved processes and procedures for drafting and design production, especially related to roadway/highway Computer Aided Design and Drafting (CADD). Understands and visualizes overall engineering concepts and translates to design drawings. Prepares various transportation related plans with limited supervision including highway/roadway; bridge and traffic plans; traffic signal; pavement markings and signage; and temporary traffic control and construction staging plans using design/drafting equipment/software (AutoCAD, Civil/Map 3D). Prepares detailed multi-view preliminary and final drawings, plan & profiles, and exhibits from engineering sketches, verbal instructions, specifications and supporting documentation according to current project standards. Collects and/or assists the engineer with collecting field data and applying it to design drawings and exhibits. Coordinates the transfer and integration of data supporting project drafting and design to include survey, geotechnical, engineering detail, as built, and GIS data. Coordinates the gathering of survey and mapping data needed from local, state, and federal agencies, utility companies, and survey firms. Coordinates work with graduate planners/engineers, interns, technicians, and administrative staff. Assists staff and management as a technical specialist and advisor. Assists in the preparation of, or prepares reports or studies, including spreadsheets, charts, graphs, technical illustration, maps and displays. Assists in the preparation of construction contract documents through collaboration with the Procurement (contracts) Office. Maintains complex office records, including maps, plans, boundary description, county road data, permits, legal documents, and similar materials. Tracks activities and develops reports for management using project management software. Represents the county as needed in the field when gathering or presenting data to various groups. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Thorough knowledge of the principles and practices of computer aided drafting and design for civil engineering, specifically in the areas of transportation, pavement design, and drainage. Thorough knowledge of the principles and practices of project management. Ability to develop and adhere to project schedules. Ability to understand complex geospatial relationships and to analysis complex engineering reports, feasibility reports and complex specifications. Ability to perform and review complex engineering and mathematical calculations. Ability to develop and maintain effective working relationships with contractors and other County employees. Ability to coordinate numerous concurrent activities; ability to multitask. Ability to work within established parameters and time frames. Ability to communicate clearly and effectively both orally and in writing, including public speaking and preparing written reports and memoranda. Ability to prepare budgets. Ability to exercise considerable independent judgment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand, walk; sit; climb or balance; reach with hands and arms, and use hands to finger, handle or feel. The employee must regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to construction sites, working near moving mechanical parts and heavy equipment; wet, humid conditions (non-weather); outdoor weather conditions, and extreme heat. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree in civil engineering, public works engineering, CADD, or closely related engineering field and seven years related experience or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/ experience may be considered for trainee status. AutoCAD Certification is required. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible and advanced technical work in the design and drafting of plans & specifications for public works projects related to the Transportation Capital Improvement Program (TCIP). An employee assigned to this classification operates computer aided design/drafting equipment/software (AutoCAD, Civil/Map 3D) and produces clear and technically accurate drawings based on design specifications. The work includes successfully managing projects identified in the TCIP using project management software. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability, and communication. Develops standards of practice, techniques and improved processes and procedures for drafting and design production, especially related to roadway/highway Computer Aided Design and Drafting (CADD). Understands and visualizes overall engineering concepts and translates to design drawings. Prepares various transportation related plans with limited supervision including highway/roadway; bridge and traffic plans; traffic signal; pavement markings and signage; and temporary traffic control and construction staging plans using design/drafting equipment/software (AutoCAD, Civil/Map 3D). Prepares detailed multi-view preliminary and final drawings, plan & profiles, and exhibits from engineering sketches, verbal instructions, specifications and supporting documentation according to current project standards. Collects and/or assists the engineer with collecting field data and applying it to design drawings and exhibits. Coordinates the transfer and integration of data supporting project drafting and design to include survey, geotechnical, engineering detail, as built, and GIS data. Coordinates the gathering of survey and mapping data needed from local, state, and federal agencies, utility companies, and survey firms. Coordinates work with graduate planners/engineers, interns, technicians, and administrative staff. Assists staff and management as a technical specialist and advisor. Assists in the preparation of, or prepares reports or studies, including spreadsheets, charts, graphs, technical illustration, maps and displays. Assists in the preparation of construction contract documents through collaboration with the Procurement (contracts) Office. Maintains complex office records, including maps, plans, boundary description, county road data, permits, legal documents, and similar materials. Tracks activities and develops reports for management using project management software. Represents the county as needed in the field when gathering or presenting data to various groups. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Thorough knowledge of the principles and practices of computer aided drafting and design for civil engineering, specifically in the areas of transportation, pavement design, and drainage. Thorough knowledge of the principles and practices of project management. Ability to develop and adhere to project schedules. Ability to understand complex geospatial relationships and to analysis complex engineering reports, feasibility reports and complex specifications. Ability to perform and review complex engineering and mathematical calculations. Ability to develop and maintain effective working relationships with contractors and other County employees. Ability to coordinate numerous concurrent activities; ability to multitask. Ability to work within established parameters and time frames. Ability to communicate clearly and effectively both orally and in writing, including public speaking and preparing written reports and memoranda. Ability to prepare budgets. Ability to exercise considerable independent judgment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand, walk; sit; climb or balance; reach with hands and arms, and use hands to finger, handle or feel. The employee must regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to construction sites, working near moving mechanical parts and heavy equipment; wet, humid conditions (non-weather); outdoor weather conditions, and extreme heat. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Outreach and Marketing Coordinator
R0138993
Medicine, Reno - University of Nevada School of Medicine
The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment.
If you need assistance or have questions regarding the application process, please contact our recruitment helpline at (775) 784-1495 or https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fjobs%40unr.edu%2F&data=04%7C01%7Cmichellebriggs%40unr.edu%7C3fc56ddb0d3143705f1c08d9932205df%7C523b4bfc0ebd4c03b2b96f6a17fd31d8%7C1%7C0%7C637702596595879550%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=f3IzAEa5H3%2FeLS%2BymU9ZqLPkGDVrZukYCBVy8XHJYe0%3D&reserved=0. For UNR Med professional job postings, please contact the Office of Professional Recruitment at (775) 784-6778.
Job Description
The Outreach and Marketing Coordinator shares responsibility for building a pipeline of well-prepared
and diverse applicants to UNR Med's MD and MD Pathway Programs and for recruitment programs
resulting in the annual enrollment of new students.
Responsibilities include:
• The coordination and promotion of outreach events that inspire and prepare prospective students for the admissions process by exposing them to healthcare careers and educating them about the medical school admissions process, application and program requirements, and selection criteria. Tasks include: development of informational presentations and handouts, coordinating event logistics and coordinating with speakers.
• Marketing, communications, and recruitment programs that showcase UNR Med's programs, curriculum, facilities, and research opportunities to increase the number of applicants who accept our offers of admission. Tasks include: Development and updating of admissions website, social media accounts, a monthly e-newsletter, development of brochures and flyers to promote events and use of various software platforms to recruit and provide resources to prospective applicants and admitted students.
• Supporting initiatives and engaging with external partners to develop and deliver programming that inspires high school and college students from medically underserved communities to pursue careers in medicine.
• Supervision of student employees, student interns and/or administrative assistants.
• Tracking of outreach event and marketing budget expenditures.
• Collection of data and information about event attendance to improve return on investment of outreach and recruitment strategies.
The Outreach and Marketing Coordinator works closely with the Director of Admissions, the Coordinator for Diversity Initiatives, and with School of Medicine Marketing, Communications, and Events professionals along with our partners on the undergraduate campus, regional high schools, and other organizations committed to encouraging young people to pursue STEM-focused education and careers.
The ideal candidate will demonstrate the ability to build and maintain interpersonal relationships with institutional and external partners and to build and promote events from start to finish. We seek a team member with the capacity to adapt to in-the-moment considerations, a strong detail orientation, and the capacity to independently manage events. Important skills include being able to develop creative digital content for the web and social media accounts, and the ability to communicate effectively in writing as well as verbally one-on-one and in front of groups. Other qualities include a passion for education and for working with students from underrepresented backgrounds, a service orientation, a collaborative team-based work style, and alignment with UNR Med's core values.
Required Qualifications
Bachelor's Degree and two years of related work experience OR
Master's Degree and one year of related work experience
Related experience: student affairs, recruitment, marketing, sales, event planning, event planning, admissions, student advising, education or diversity outreach programs.
Preferred qualifications:
Knowledge of medical school application process
Experience working with diverse student populations
Experience coordinating events.
Knowledge of best practices in marketing and promotions, including graphic design experience and prior experience using social media to promote events.
This position requires occasional travel and a variable schedule due to evening and weekend events.
Compensation Grade
B
https://www.unr.edu/hr/compensation-evaluation/salary-schedules
Faculty Dual Career Assistance Program
The University of Nevada, Reno recognizes the importance of addressing dual-career couples' professional needs. We offer a dual career assistance program to newly hired faculty spouses/partners that provides resources and assists them to identify career opportunities in Northern Nevada. https://www.unr.edu/hr/jobs/dual-career-program
Department Information
For more information on the University and the School of Medicine, please visit http://med.unr.edu/why-faculty
For more information on the Office of Admissions, please visit https://med.unr.edu/admissions
Department Contacts
Tara Klement
Search Coordinator
mailto:tklement@med.unr.edu
Exempt Yes
Full-Time Equivalent 100.0%
Required Attachment(s)
Attach the following four documents to your application
1) Resume/CV
2) Letters of Application (Cover letter)
3) Three professional references (include name, title, company/organization, email address, phone number)
4) One-page personal diversity statement: Fostering a diverse and inclusive environment is one of the core missions of UNR Med. We recognize that diversity promotes excellence in education, research, service, and health care. As we train future providers to care for, and researchers to address the needs of, an increasingly diverse patient population, we value developing a leadership team and faculty body that reflect and honor the diversity of the world in which we live. Through a school-wide process, UNR Med has selected specific mission-based diversity groups, including individuals who are underrepresented in medicine and those who identify as first generation, rural, or from low income backgrounds. When faculty bring a range of their personal and professional experiences to UNR Med, this diversity enriches the learning experiences of our students, expands the breadth and impact of research inquiries, and assists the members of our community in breaking down stereotypical thinking and personal biases and become more comfortable with the scope of human experiences beyond our own. Given the value UNR Med places on diversity, equity and inclusion, we ask that you submit a one-page personal diversity statement outlining your thoughts on each of the following:
• Describe your beliefs in regard to how diversity can advance the missions of a medical school (please provide specific examples); • Explain your professional background and experiences in contributing toward a climate of diversity, equity and inclusion at a previous institution or organization (such as how you have come to understand the history of historically marginalized communities in the United States; how you have ensured inclusivity in your classroom or other teaching; programs you have developed in the area of diversity; mentoring of diverse students, faculty, and staff; how you have addressed diversity issues such as health care disparities in your research or teaching; service work that promotes diversity, equity and inclusion; and/or how you have promoted an environment where diversity is welcomed and fostered); and • Delineate how your background and experiences would qualify you to advance UNR Med's mission of diversity, equity and inclusion in the position for which you are applying (please include specific examples pertinent to your desired role).
Required UNR Med Recruitment Survey
Please complete the survey at the link below; this 1-2 minute survey will allow us to understand our current status and the effectiveness of our efforts in promoting diversity and inclusion at UNR Med. Survey data will not be accessible by the department for which you are applying or the recruitment team.
https://unr.az1.qualtrics.com/jfe/form/SV_5uwa6f4UdCXFzOB?RID=MLRP_8wvvyes5WZVKBaR
University of Nevada, Reno School of Medicine (UNR Med)
For nearly 50 years the University of Nevada, Reno School of Medicine (UNR Med) has trained physicians who are leading the way to ‘A Healthy Nevada,' nation, and world. Community-based and research-intensive, UNR Med was founded upon a three-part mission of education, research, and service and is committed to the values of compassion, diversity, excellence, integrity, respect, safety, service, and stewardship. The University of Nevada, Reno School of Medicine is an inclusive and engaged community. We recognize that diverse faculty and leaders add value to the educational experience and promote excellence in our teaching, patient care, and research missions. We seek applications from candidates with diverse backgrounds and experiences who can contribute to our mission and uphold our core values.
Our mission has guided our growth in graduating the next generation of primary and specialty care physicians and medical researchers while maintaining personalized instruction. We are building new residencies to train medical specialists and expanding technologically-advanced infrastructure to keep pace with our world-class research to meet the needs of students, patients, and researchers. The School of Medicine has statewide outreach with a local touch providing patient care, health services, and training physicians in Reno, Nevada and in the state's rural communities. We seek to create an environment that serves all who enter our doors, from the physicians who teach our learners to our employees and patients, whose health we seek to improve.
This posting is open until filled
Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made
Posting Close Date
Note to Applicant
A background check will be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
Applicants hired on a federal contract may be subject to E-Verify.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
Schedules are subject to change based on organizational needs.
University of Nevada, Reno School of Medicine
To apply, visit https://apptrkr.com/4732590
Founded in 1874, the University of Nevada, Reno is the State of Nevada’s land grant institution with a statewide mission and presence. The University of Nevada, Reno is a Carnegie I Research Institution and has been recognized as a “Top Tier” Best National University by U.S. News & World Report. With an enrollment of nearly 21,000 students we offer 145 Tier 1 accredited degree programs. Located in the picturesque Truckee Meadows the University of Nevada, Reno is surrounded by numerous state and national parks, is 45 minutes from beautiful Lake Tahoe, and four hours from San Francisco.
The University of Nevada, Reno recognizes that diversity promotes excellence in education and research. We are an inclusive and engaged community and recognize the added value that students, faculty, and staff from different backgrounds bring to the educational experience.
The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion.
Full Time
Outreach and Marketing Coordinator
R0138993
Medicine, Reno - University of Nevada School of Medicine
The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment.
If you need assistance or have questions regarding the application process, please contact our recruitment helpline at (775) 784-1495 or https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fjobs%40unr.edu%2F&data=04%7C01%7Cmichellebriggs%40unr.edu%7C3fc56ddb0d3143705f1c08d9932205df%7C523b4bfc0ebd4c03b2b96f6a17fd31d8%7C1%7C0%7C637702596595879550%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=f3IzAEa5H3%2FeLS%2BymU9ZqLPkGDVrZukYCBVy8XHJYe0%3D&reserved=0. For UNR Med professional job postings, please contact the Office of Professional Recruitment at (775) 784-6778.
Job Description
The Outreach and Marketing Coordinator shares responsibility for building a pipeline of well-prepared
and diverse applicants to UNR Med's MD and MD Pathway Programs and for recruitment programs
resulting in the annual enrollment of new students.
Responsibilities include:
• The coordination and promotion of outreach events that inspire and prepare prospective students for the admissions process by exposing them to healthcare careers and educating them about the medical school admissions process, application and program requirements, and selection criteria. Tasks include: development of informational presentations and handouts, coordinating event logistics and coordinating with speakers.
• Marketing, communications, and recruitment programs that showcase UNR Med's programs, curriculum, facilities, and research opportunities to increase the number of applicants who accept our offers of admission. Tasks include: Development and updating of admissions website, social media accounts, a monthly e-newsletter, development of brochures and flyers to promote events and use of various software platforms to recruit and provide resources to prospective applicants and admitted students.
• Supporting initiatives and engaging with external partners to develop and deliver programming that inspires high school and college students from medically underserved communities to pursue careers in medicine.
• Supervision of student employees, student interns and/or administrative assistants.
• Tracking of outreach event and marketing budget expenditures.
• Collection of data and information about event attendance to improve return on investment of outreach and recruitment strategies.
The Outreach and Marketing Coordinator works closely with the Director of Admissions, the Coordinator for Diversity Initiatives, and with School of Medicine Marketing, Communications, and Events professionals along with our partners on the undergraduate campus, regional high schools, and other organizations committed to encouraging young people to pursue STEM-focused education and careers.
The ideal candidate will demonstrate the ability to build and maintain interpersonal relationships with institutional and external partners and to build and promote events from start to finish. We seek a team member with the capacity to adapt to in-the-moment considerations, a strong detail orientation, and the capacity to independently manage events. Important skills include being able to develop creative digital content for the web and social media accounts, and the ability to communicate effectively in writing as well as verbally one-on-one and in front of groups. Other qualities include a passion for education and for working with students from underrepresented backgrounds, a service orientation, a collaborative team-based work style, and alignment with UNR Med's core values.
Required Qualifications
Bachelor's Degree and two years of related work experience OR
Master's Degree and one year of related work experience
Related experience: student affairs, recruitment, marketing, sales, event planning, event planning, admissions, student advising, education or diversity outreach programs.
Preferred qualifications:
Knowledge of medical school application process
Experience working with diverse student populations
Experience coordinating events.
Knowledge of best practices in marketing and promotions, including graphic design experience and prior experience using social media to promote events.
This position requires occasional travel and a variable schedule due to evening and weekend events.
Compensation Grade
B
https://www.unr.edu/hr/compensation-evaluation/salary-schedules
Faculty Dual Career Assistance Program
The University of Nevada, Reno recognizes the importance of addressing dual-career couples' professional needs. We offer a dual career assistance program to newly hired faculty spouses/partners that provides resources and assists them to identify career opportunities in Northern Nevada. https://www.unr.edu/hr/jobs/dual-career-program
Department Information
For more information on the University and the School of Medicine, please visit http://med.unr.edu/why-faculty
For more information on the Office of Admissions, please visit https://med.unr.edu/admissions
Department Contacts
Tara Klement
Search Coordinator
mailto:tklement@med.unr.edu
Exempt Yes
Full-Time Equivalent 100.0%
Required Attachment(s)
Attach the following four documents to your application
1) Resume/CV
2) Letters of Application (Cover letter)
3) Three professional references (include name, title, company/organization, email address, phone number)
4) One-page personal diversity statement: Fostering a diverse and inclusive environment is one of the core missions of UNR Med. We recognize that diversity promotes excellence in education, research, service, and health care. As we train future providers to care for, and researchers to address the needs of, an increasingly diverse patient population, we value developing a leadership team and faculty body that reflect and honor the diversity of the world in which we live. Through a school-wide process, UNR Med has selected specific mission-based diversity groups, including individuals who are underrepresented in medicine and those who identify as first generation, rural, or from low income backgrounds. When faculty bring a range of their personal and professional experiences to UNR Med, this diversity enriches the learning experiences of our students, expands the breadth and impact of research inquiries, and assists the members of our community in breaking down stereotypical thinking and personal biases and become more comfortable with the scope of human experiences beyond our own. Given the value UNR Med places on diversity, equity and inclusion, we ask that you submit a one-page personal diversity statement outlining your thoughts on each of the following:
• Describe your beliefs in regard to how diversity can advance the missions of a medical school (please provide specific examples); • Explain your professional background and experiences in contributing toward a climate of diversity, equity and inclusion at a previous institution or organization (such as how you have come to understand the history of historically marginalized communities in the United States; how you have ensured inclusivity in your classroom or other teaching; programs you have developed in the area of diversity; mentoring of diverse students, faculty, and staff; how you have addressed diversity issues such as health care disparities in your research or teaching; service work that promotes diversity, equity and inclusion; and/or how you have promoted an environment where diversity is welcomed and fostered); and • Delineate how your background and experiences would qualify you to advance UNR Med's mission of diversity, equity and inclusion in the position for which you are applying (please include specific examples pertinent to your desired role).
Required UNR Med Recruitment Survey
Please complete the survey at the link below; this 1-2 minute survey will allow us to understand our current status and the effectiveness of our efforts in promoting diversity and inclusion at UNR Med. Survey data will not be accessible by the department for which you are applying or the recruitment team.
https://unr.az1.qualtrics.com/jfe/form/SV_5uwa6f4UdCXFzOB?RID=MLRP_8wvvyes5WZVKBaR
University of Nevada, Reno School of Medicine (UNR Med)
For nearly 50 years the University of Nevada, Reno School of Medicine (UNR Med) has trained physicians who are leading the way to ‘A Healthy Nevada,' nation, and world. Community-based and research-intensive, UNR Med was founded upon a three-part mission of education, research, and service and is committed to the values of compassion, diversity, excellence, integrity, respect, safety, service, and stewardship. The University of Nevada, Reno School of Medicine is an inclusive and engaged community. We recognize that diverse faculty and leaders add value to the educational experience and promote excellence in our teaching, patient care, and research missions. We seek applications from candidates with diverse backgrounds and experiences who can contribute to our mission and uphold our core values.
Our mission has guided our growth in graduating the next generation of primary and specialty care physicians and medical researchers while maintaining personalized instruction. We are building new residencies to train medical specialists and expanding technologically-advanced infrastructure to keep pace with our world-class research to meet the needs of students, patients, and researchers. The School of Medicine has statewide outreach with a local touch providing patient care, health services, and training physicians in Reno, Nevada and in the state's rural communities. We seek to create an environment that serves all who enter our doors, from the physicians who teach our learners to our employees and patients, whose health we seek to improve.
This posting is open until filled
Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made
Posting Close Date
Note to Applicant
A background check will be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
Applicants hired on a federal contract may be subject to E-Verify.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
Schedules are subject to change based on organizational needs.
University of Nevada, Reno School of Medicine
To apply, visit https://apptrkr.com/4732590
Founded in 1874, the University of Nevada, Reno is the State of Nevada’s land grant institution with a statewide mission and presence. The University of Nevada, Reno is a Carnegie I Research Institution and has been recognized as a “Top Tier” Best National University by U.S. News & World Report. With an enrollment of nearly 21,000 students we offer 145 Tier 1 accredited degree programs. Located in the picturesque Truckee Meadows the University of Nevada, Reno is surrounded by numerous state and national parks, is 45 minutes from beautiful Lake Tahoe, and four hours from San Francisco.
The University of Nevada, Reno recognizes that diversity promotes excellence in education and research. We are an inclusive and engaged community and recognize the added value that students, faculty, and staff from different backgrounds bring to the educational experience.
The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion.
Governor’s Office of Planning and Research
1400 10th Street, Sacramento, CA 95814, USA
___________________________________________________________________________ Governor’s Office of Planning and Research - Sacramento, California Virtual Career Fair and Ongoing Job Opportunities We’re Hiring! Thursday, October 12 at 5:30pm PST ___________________________________________________________________________ The Governor’s Office of Planning and Research serves the Governor as the state’s planning, innovation and research agency and focuses on coordinated and equitable land use, climate resilience, economic, and community development. Now hiring for positions across our expanding branches, including HR and administration, IT, communications, legal and legislative affairs, policy and planning, and more! You can pre-register for the job fair here: https://cpshr-us.zoom.us/meeting/register/tZwpdumgrz4jG9LsB5az3ootImr_CDB19um2#/registration . We are hiring for the following positions: State Planning & Policy Development
ICARP Grant Administrative Analyst
ICARP Grant Administrative Assistant
ICARP Grant Administrative Analyst
ICARP Grant Administrator
Science Communications Officer
Special Project Assistant
ICARP Communications Coordinator
Precision Medicine Equity Officer
California Strategic Growth Council
Program Associate
Connecting Communities Analyst
Program Manager
Program Manager
Senior Program Analyst
Senior Program Specialist
CRC Program Analyst
Office of Community Partnerships & Strategic Communications
State Working Group Liaison
CRC Program Analyst
Community Engagement Program Coordinator
Racial Equity Commission
Coming soon!
Coming soon!
Coming soon!
Coming soon!
Coming soon!
California Volunteers
Multimedia Specialist
College Corps Regional Program Specialist
Social Media Director
Operations Analyst
Fiscal Compliance Analyst
Digital Liaison Specialist
Communications Manager
Graphic Designer III
Regional Climate Program Specialist
College Corps Special Advisor for Fellow Experience
External Affairs Regional Manager
Agency Administration & Operations
Executive Analyst
Access and Asset Management Support Specialist
Coming soon!
Coming soon!
To view Virtual Career Fair details and additional information on open Job Opportunities please view the following website: https://www.governorsofficeofplanningandresearch.us Please attend our Virtual Career Fair: Date: Thursday, October 12 Time: 5:30pm PST For more information contact: Michael Morrison CPS HR Consulting 916.471.3411 Governor’s Office of Planning and Research Sacramento, CA 95814 Governor’s Office of Planning and Research website https://www.opr.ca.gov The Governor’s Office of Planning and Research is an equal opportunity employer.
Full Time
___________________________________________________________________________ Governor’s Office of Planning and Research - Sacramento, California Virtual Career Fair and Ongoing Job Opportunities We’re Hiring! Thursday, October 12 at 5:30pm PST ___________________________________________________________________________ The Governor’s Office of Planning and Research serves the Governor as the state’s planning, innovation and research agency and focuses on coordinated and equitable land use, climate resilience, economic, and community development. Now hiring for positions across our expanding branches, including HR and administration, IT, communications, legal and legislative affairs, policy and planning, and more! You can pre-register for the job fair here: https://cpshr-us.zoom.us/meeting/register/tZwpdumgrz4jG9LsB5az3ootImr_CDB19um2#/registration . We are hiring for the following positions: State Planning & Policy Development
ICARP Grant Administrative Analyst
ICARP Grant Administrative Assistant
ICARP Grant Administrative Analyst
ICARP Grant Administrator
Science Communications Officer
Special Project Assistant
ICARP Communications Coordinator
Precision Medicine Equity Officer
California Strategic Growth Council
Program Associate
Connecting Communities Analyst
Program Manager
Program Manager
Senior Program Analyst
Senior Program Specialist
CRC Program Analyst
Office of Community Partnerships & Strategic Communications
State Working Group Liaison
CRC Program Analyst
Community Engagement Program Coordinator
Racial Equity Commission
Coming soon!
Coming soon!
Coming soon!
Coming soon!
Coming soon!
California Volunteers
Multimedia Specialist
College Corps Regional Program Specialist
Social Media Director
Operations Analyst
Fiscal Compliance Analyst
Digital Liaison Specialist
Communications Manager
Graphic Designer III
Regional Climate Program Specialist
College Corps Special Advisor for Fellow Experience
External Affairs Regional Manager
Agency Administration & Operations
Executive Analyst
Access and Asset Management Support Specialist
Coming soon!
Coming soon!
To view Virtual Career Fair details and additional information on open Job Opportunities please view the following website: https://www.governorsofficeofplanningandresearch.us Please attend our Virtual Career Fair: Date: Thursday, October 12 Time: 5:30pm PST For more information contact: Michael Morrison CPS HR Consulting 916.471.3411 Governor’s Office of Planning and Research Sacramento, CA 95814 Governor’s Office of Planning and Research website https://www.opr.ca.gov The Governor’s Office of Planning and Research is an equal opportunity employer.
URMC Clinical & Translational Science Institute
Rochester, NY, USA
With minimum direction and considerable latitude for independent judgment, utilizes project-management methodology and knowledge of NIH training grant processes (including financial and regulatory compliance, as well as outcomes reporting) and requirements to provide grant management (GM) support for the Research Education & Career Development branch of the UR Clinical & Translational Science Institute (UR CTSI). GM Support includes managing program staff activities and liaising with institutional departments to ensure that programmatic and academic requirements of supported trainees are properly administered. Working with program leadership and staff, develop and manage workflows for addressing ongoing program support needs. Manages program staff implementation of onboarding processes and trainee appointments into the NIH xTrain system and HRMS as required. Works closely with CTSI finance to ensure compliance with financial and budgetary requirements of trainees and scholars across CTSI-supported training and career development managed grant programs. The Education Lead Program Administrator will devote significant effort to managing program evaluation and grant data collection activities, documenting grant evaluation activities across all programs and ensuring that regular reporting deliverables and annual progress reports are produced on time. The person in this role will work directly and regularly with the CTSI Director of Research Education to manage onboarding of new administrative support staff in the Research Education branch, and will be responsible for supervising at least 2 education program coordinators in the branch. This person will report on the status of managed grant activities, develop and revise relevant workflows as needed, identify administrative needs and challenges, and provide operational-level program intelligence allowing the Director of Research Education and CTSI leadership to make evidence-based, strategic decisions about ongoing program development. The Lead Program Administrator will be expected to manage multiple initiatives simultaneously and to stay informed about relevant changes in grant structures and requirements at both the institutional and federal level. The position requires a well-organized, flexible team player with excellent project and grant management skills.
Supervision and Direction:
Reports directly to the CTSI Director of Research Education, and is accountable to CTSI leadership for specific assigned projects.
Post-Award Grant Management –
Manages workflows for administrative support staff and liaises with necessary institutional administrative offices to ensure that key post-award administrative tasks are accomplished on time and in compliance with institutional and federal requirements across all managed grants and funded programs within the Research Education branch.
Works directly with CTSI administration and finance to monitor and ensure that finance and budgetary requirements of trainees and scholars remain compliant with university and federal guidelines and to address trainee and scholar related issues as needed, reports regularly to Director of Research Education and meets regularly with CTSI finance and administrative teams to address potential challenges and provide status updates. Coordinates expenditure controls and reviews and approves invoices on relevant grant programs.
Completes proper training appointment documents for UR and Federal funders. Calculates and analyzes specific rates for stipends, health fees, tuition etc. and creates and routes the personnel action forms (PAFs) and federal forms
Responds to requests from CTSI administration for clarification or further information regarding grant requirements and compliance. Works with Director of Research Education and administrative support staff to address challenges and provide guidance on corrective measures.
Reviews and updates research education branch program RFAs and NOAs to ensure compliance and alignment with current institutional or federal guidelines.
Maintains Continuous Learning for Administrators of Sponsored Programs (CLASP) certification and attends regular CLASP-related meetings.
Education Program Management –
Works directly with program directors to develop and manage workflows for administrative support staff to support education and career-development needs of trainees, scholars and junior faculty across all managed grants and funded programs within the Research Education branch.
· Oversees the appointing of new trainees and scholars across programs into appropriate NIH and URMC systems (such as NIH xTrain and UR HRMS), manages and monitors a master schedule of trainee and scholar appointments and operational deliverables to be utilized by Research Education administrative support staff.
· Works with staff to manage the development and implementation of trainee orientation to managed grants and funded programs, including the development of up-to-date orientation materials.
· Works with assigned grant program evaluators, program directors/PIs and program administrative support staff to ensure that effective processes are in place to monitor and report on trainee and scholar career development planning.
· Works with program leaders and mentor development core to establish regular meetings and workflows to ensure that mentor needs are being addressed
· Liaises with other institutional departments, program leadership, and support staff to address issues related to trainee’s academic and program requirements, providing guidance to education program coordinators to ensure that needs are being met
· Responds to requests from CTSI leadership and administration for clarification or further information regarding trainee activities and compliance with program requirements.
· Reviews and updates research education branch program SOPs to ensure effective workflows across all trainee-related processes.
Grant Data Collection and Evaluation Management –
Manages and monitors a master schedule of regular data collection efforts across all programs, overseeing administrative support staff and program evaluators to ensure data collection efforts are implemented and meet reporting needs.
· Works directly with Director of Research Education and CTSI administration to develop and revise workflows that streamline data collection efforts for reporting purposes, including integration of data sets between CTSI REDCaps and the CTSI trainee tracking software, and efforts to develop sustainable mechanisms for long-term tracking of trainees and scholars.
· Works with evaluators to assists in managing data collection needs for trainee assessments or individual career development plans across funded programs
· Coordinates development of necessary training and data tables for grants in development within the CTSI
· Regularly meets with Director of Research Education to provide status reports and identify delays or challenges to meeting data collection deadlines, and actively participates in discussions of branch-level metrics and processes including identifying and compiling key performance indicators, and solutions deployment.
Regular and Ad Hoc Reporting -
Works with program leadership, CTSI administrative and evaluation teams, and the director of Research Education & Career Development, to produce annual performance reports (RPPRs) required by funding agencies as well as reports requested by CTSI or program leadership.
· Works with the Director of Research Education in the project management and preparation of required annual RPPRs across training and career development grants.
· Responds to requests from CTSI leadership for data reports used to support grant development, external advisory board meetings, CTSI annual reports, and the CTSI website.
Other –
Remains compliant with administrator training requirements (including CLASP and related UR training), and participates in webinars, working groups, and local or national administrator bodies with guidance from Director of Research Education. Utilizes lean performance improvement methodology throughout all work. Identifies potential collaborations, program improvements or risks. Contributes as active member of the team, providing feedback and recommendations to support the needs of the programs. Keeps current on key issues affecting strategic initiatives and operational imperatives. Builds and maintains inter-departmental relationships.
Minimum Education
Minimum of a bachelor’s degree in Business, Higher Education, Healthcare or related field.
Master’s degree preferred.
Experience
Minimum of 3 years grants administration or grant-related project management experience; or an equivalent combination of education and experience.
Experience with university administration and finance requirements.
Experience with higher education functions related to the support of trainee programs and junior faculty career development, preferably in health research settings. CLASP-training or equivalent institutional grant administration training preferred. Familiarity with federal NIH-grant reporting mechanisms preferred. Proficient in Microsoft Outlook, Excel, Word, PowerPoint. Database experience desired.
Knowledge, Skills & Abilities
Proven ability to interact with all levels of faculty and staff in a professional manner. Excellent communication skills focused on effective organization and project management. Attention to detail a must. Shows initiative and resourcefulness in managing priorities and takes responsibility for accomplishing his/her own work. Works collaboratively and maintains confidentiality of information at all times. Experience in scientific grant/manuscript preparation assistance is preferred.
Full Time
With minimum direction and considerable latitude for independent judgment, utilizes project-management methodology and knowledge of NIH training grant processes (including financial and regulatory compliance, as well as outcomes reporting) and requirements to provide grant management (GM) support for the Research Education & Career Development branch of the UR Clinical & Translational Science Institute (UR CTSI). GM Support includes managing program staff activities and liaising with institutional departments to ensure that programmatic and academic requirements of supported trainees are properly administered. Working with program leadership and staff, develop and manage workflows for addressing ongoing program support needs. Manages program staff implementation of onboarding processes and trainee appointments into the NIH xTrain system and HRMS as required. Works closely with CTSI finance to ensure compliance with financial and budgetary requirements of trainees and scholars across CTSI-supported training and career development managed grant programs. The Education Lead Program Administrator will devote significant effort to managing program evaluation and grant data collection activities, documenting grant evaluation activities across all programs and ensuring that regular reporting deliverables and annual progress reports are produced on time. The person in this role will work directly and regularly with the CTSI Director of Research Education to manage onboarding of new administrative support staff in the Research Education branch, and will be responsible for supervising at least 2 education program coordinators in the branch. This person will report on the status of managed grant activities, develop and revise relevant workflows as needed, identify administrative needs and challenges, and provide operational-level program intelligence allowing the Director of Research Education and CTSI leadership to make evidence-based, strategic decisions about ongoing program development. The Lead Program Administrator will be expected to manage multiple initiatives simultaneously and to stay informed about relevant changes in grant structures and requirements at both the institutional and federal level. The position requires a well-organized, flexible team player with excellent project and grant management skills.
Supervision and Direction:
Reports directly to the CTSI Director of Research Education, and is accountable to CTSI leadership for specific assigned projects.
Post-Award Grant Management –
Manages workflows for administrative support staff and liaises with necessary institutional administrative offices to ensure that key post-award administrative tasks are accomplished on time and in compliance with institutional and federal requirements across all managed grants and funded programs within the Research Education branch.
Works directly with CTSI administration and finance to monitor and ensure that finance and budgetary requirements of trainees and scholars remain compliant with university and federal guidelines and to address trainee and scholar related issues as needed, reports regularly to Director of Research Education and meets regularly with CTSI finance and administrative teams to address potential challenges and provide status updates. Coordinates expenditure controls and reviews and approves invoices on relevant grant programs.
Completes proper training appointment documents for UR and Federal funders. Calculates and analyzes specific rates for stipends, health fees, tuition etc. and creates and routes the personnel action forms (PAFs) and federal forms
Responds to requests from CTSI administration for clarification or further information regarding grant requirements and compliance. Works with Director of Research Education and administrative support staff to address challenges and provide guidance on corrective measures.
Reviews and updates research education branch program RFAs and NOAs to ensure compliance and alignment with current institutional or federal guidelines.
Maintains Continuous Learning for Administrators of Sponsored Programs (CLASP) certification and attends regular CLASP-related meetings.
Education Program Management –
Works directly with program directors to develop and manage workflows for administrative support staff to support education and career-development needs of trainees, scholars and junior faculty across all managed grants and funded programs within the Research Education branch.
· Oversees the appointing of new trainees and scholars across programs into appropriate NIH and URMC systems (such as NIH xTrain and UR HRMS), manages and monitors a master schedule of trainee and scholar appointments and operational deliverables to be utilized by Research Education administrative support staff.
· Works with staff to manage the development and implementation of trainee orientation to managed grants and funded programs, including the development of up-to-date orientation materials.
· Works with assigned grant program evaluators, program directors/PIs and program administrative support staff to ensure that effective processes are in place to monitor and report on trainee and scholar career development planning.
· Works with program leaders and mentor development core to establish regular meetings and workflows to ensure that mentor needs are being addressed
· Liaises with other institutional departments, program leadership, and support staff to address issues related to trainee’s academic and program requirements, providing guidance to education program coordinators to ensure that needs are being met
· Responds to requests from CTSI leadership and administration for clarification or further information regarding trainee activities and compliance with program requirements.
· Reviews and updates research education branch program SOPs to ensure effective workflows across all trainee-related processes.
Grant Data Collection and Evaluation Management –
Manages and monitors a master schedule of regular data collection efforts across all programs, overseeing administrative support staff and program evaluators to ensure data collection efforts are implemented and meet reporting needs.
· Works directly with Director of Research Education and CTSI administration to develop and revise workflows that streamline data collection efforts for reporting purposes, including integration of data sets between CTSI REDCaps and the CTSI trainee tracking software, and efforts to develop sustainable mechanisms for long-term tracking of trainees and scholars.
· Works with evaluators to assists in managing data collection needs for trainee assessments or individual career development plans across funded programs
· Coordinates development of necessary training and data tables for grants in development within the CTSI
· Regularly meets with Director of Research Education to provide status reports and identify delays or challenges to meeting data collection deadlines, and actively participates in discussions of branch-level metrics and processes including identifying and compiling key performance indicators, and solutions deployment.
Regular and Ad Hoc Reporting -
Works with program leadership, CTSI administrative and evaluation teams, and the director of Research Education & Career Development, to produce annual performance reports (RPPRs) required by funding agencies as well as reports requested by CTSI or program leadership.
· Works with the Director of Research Education in the project management and preparation of required annual RPPRs across training and career development grants.
· Responds to requests from CTSI leadership for data reports used to support grant development, external advisory board meetings, CTSI annual reports, and the CTSI website.
Other –
Remains compliant with administrator training requirements (including CLASP and related UR training), and participates in webinars, working groups, and local or national administrator bodies with guidance from Director of Research Education. Utilizes lean performance improvement methodology throughout all work. Identifies potential collaborations, program improvements or risks. Contributes as active member of the team, providing feedback and recommendations to support the needs of the programs. Keeps current on key issues affecting strategic initiatives and operational imperatives. Builds and maintains inter-departmental relationships.
Minimum Education
Minimum of a bachelor’s degree in Business, Higher Education, Healthcare or related field.
Master’s degree preferred.
Experience
Minimum of 3 years grants administration or grant-related project management experience; or an equivalent combination of education and experience.
Experience with university administration and finance requirements.
Experience with higher education functions related to the support of trainee programs and junior faculty career development, preferably in health research settings. CLASP-training or equivalent institutional grant administration training preferred. Familiarity with federal NIH-grant reporting mechanisms preferred. Proficient in Microsoft Outlook, Excel, Word, PowerPoint. Database experience desired.
Knowledge, Skills & Abilities
Proven ability to interact with all levels of faculty and staff in a professional manner. Excellent communication skills focused on effective organization and project management. Attention to detail a must. Shows initiative and resourcefulness in managing priorities and takes responsibility for accomplishing his/her own work. Works collaboratively and maintains confidentiality of information at all times. Experience in scientific grant/manuscript preparation assistance is preferred.
Sponsored Programs Specialist - 3530
Division: Academic Affairs
Department: Sponsored Research & Programs
Working Title: Sponsored Programs Specialist - 3530
Vacancy Type: Instructional, Research and Information Technology
Min T/E Requirements:
Master’s degree in a related field or Bachelor’s degree and two years related experience. Strong proficiency in Word and Excel software programs. Self-starter who can work on several projects simultaneously in a fast-paced, deadline-oriented environment. Ability to effectively facilitate teamwork with faculty and staff and relate professionally with local, regional and federal agencies, institutions and partners.
FTE: 1
Salary Range: $53,191 - $56,500
Hiring Range: $53,191 - $56,500
Position #: 3530
FLSA Status: Exempt
Months per Year: 12
Work Schedule:
Work Schedule Type:
Primary Purpose of Organization Unit:
The Office of Sponsored Research and Programs (OSRP) provides direct support to faculty and staff applying for or receiving funding from an external sponsor (extramural funding).
OSRP serves as the central clearinghouse for all university grant proposals, contracts, and awards and offers pre-award administrative assistance and award setup to the campus community. OSRP is responsible for negotiation and acceptance of awards and for non-financial post-award support of awarded projects.
Primary Purpose of Position:
The Sponsored Programs Specialist (SPS) is responsible for supporting campus departments, sponsors, and subrecipients in a fast-paced, high volume team environment for the submission of proposals for extramurally funded projects on behalf of UNCP.
Job Description:
The Sponsored Programs Specialist (SPS) is responsible for supporting campus departments, sponsors, and subrecipients in a fast-paced, high volume team environment for the submission of proposals for extramurally funded projects on behalf of UNCP.
The work performed by the Sponsored Programs Specialist (SPS) requires an understanding of the types of proposals and grant mechanisms used by funding agencies, the processes for application submission, as well as the terms and conditions of each request for proposal. This knowledge is necessary in order to communicate rules, regulations, and procedures, to faculty members, staff, and stakeholders; as well as to provide support in contracts and grants administration.Duties include collaborating and assisting faculty members, staff, and administrators, acting as a subject-matter expert in research administration; pre-award review and application submissions ensuring compliance with policies, laws, and regulations, and agency guidelines; budget development/review for allowability and financial compliance with all sponsor specific requirements; and facilitating the setup of incoming awards.
The SPS will assist faculty members, staff, and stakeholders with developing sponsored programs and research proposals while following University policies pertaining to application submission. Work involves creating, integrating, applying, and sharing knowledge directly related to a professional field.
Previous applicants do not need to apply.
Management Preference:
Critical thinking and problem-solving skills. Strong interpersonal, customer service, and communication skills. Excellent editing skills and written communication skills. Ability to interpret, explain and apply complicated rules, regulations, and policies. Ability to work with personnel from diverse backgrounds. Ability to meet deadlines and handle stressful situations. Ability to learn quickly. Ability to work independently and as a team member.
Lic or Certifications Required by Statute or Regulation:
Job Opening Date: 06/21/2023
Job Closing Date:
Open Until Filled: Yes
Posting Category: Managerial/Non-Faculty Professional
Posting Number: EPA00812
Special Instructions to Applicants:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.
UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
To apply, visit https://apptrkr.com/4548632
jeid-c2cbe4e46c21a44e91c1ba5bb88734a1
Full Time
Sponsored Programs Specialist - 3530
Division: Academic Affairs
Department: Sponsored Research & Programs
Working Title: Sponsored Programs Specialist - 3530
Vacancy Type: Instructional, Research and Information Technology
Min T/E Requirements:
Master’s degree in a related field or Bachelor’s degree and two years related experience. Strong proficiency in Word and Excel software programs. Self-starter who can work on several projects simultaneously in a fast-paced, deadline-oriented environment. Ability to effectively facilitate teamwork with faculty and staff and relate professionally with local, regional and federal agencies, institutions and partners.
FTE: 1
Salary Range: $53,191 - $56,500
Hiring Range: $53,191 - $56,500
Position #: 3530
FLSA Status: Exempt
Months per Year: 12
Work Schedule:
Work Schedule Type:
Primary Purpose of Organization Unit:
The Office of Sponsored Research and Programs (OSRP) provides direct support to faculty and staff applying for or receiving funding from an external sponsor (extramural funding).
OSRP serves as the central clearinghouse for all university grant proposals, contracts, and awards and offers pre-award administrative assistance and award setup to the campus community. OSRP is responsible for negotiation and acceptance of awards and for non-financial post-award support of awarded projects.
Primary Purpose of Position:
The Sponsored Programs Specialist (SPS) is responsible for supporting campus departments, sponsors, and subrecipients in a fast-paced, high volume team environment for the submission of proposals for extramurally funded projects on behalf of UNCP.
Job Description:
The Sponsored Programs Specialist (SPS) is responsible for supporting campus departments, sponsors, and subrecipients in a fast-paced, high volume team environment for the submission of proposals for extramurally funded projects on behalf of UNCP.
The work performed by the Sponsored Programs Specialist (SPS) requires an understanding of the types of proposals and grant mechanisms used by funding agencies, the processes for application submission, as well as the terms and conditions of each request for proposal. This knowledge is necessary in order to communicate rules, regulations, and procedures, to faculty members, staff, and stakeholders; as well as to provide support in contracts and grants administration.Duties include collaborating and assisting faculty members, staff, and administrators, acting as a subject-matter expert in research administration; pre-award review and application submissions ensuring compliance with policies, laws, and regulations, and agency guidelines; budget development/review for allowability and financial compliance with all sponsor specific requirements; and facilitating the setup of incoming awards.
The SPS will assist faculty members, staff, and stakeholders with developing sponsored programs and research proposals while following University policies pertaining to application submission. Work involves creating, integrating, applying, and sharing knowledge directly related to a professional field.
Previous applicants do not need to apply.
Management Preference:
Critical thinking and problem-solving skills. Strong interpersonal, customer service, and communication skills. Excellent editing skills and written communication skills. Ability to interpret, explain and apply complicated rules, regulations, and policies. Ability to work with personnel from diverse backgrounds. Ability to meet deadlines and handle stressful situations. Ability to learn quickly. Ability to work independently and as a team member.
Lic or Certifications Required by Statute or Regulation:
Job Opening Date: 06/21/2023
Job Closing Date:
Open Until Filled: Yes
Posting Category: Managerial/Non-Faculty Professional
Posting Number: EPA00812
Special Instructions to Applicants:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.
UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
To apply, visit https://apptrkr.com/4548632
jeid-c2cbe4e46c21a44e91c1ba5bb88734a1
Office Specialist 2 (Bilingual English/Spanish) - Sunnyside Health Center Job ID: 107149 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, September 11, 2023. PAY AND BENEFITS Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Hea lth Centers Division is seeking a bilingual Office Specialist to join our team. The Office Specialist provides complex administrative support including billing and insurance information, client intakes, and data requests from clinicians. We are a highly engaged and collaborative team that is passionate about the diverse patients we serve and supportive of the County's mission. The clinic is fast-paced and we are passionate about creating a positive work culture. Required Minimum Qualifications/ Transferrable Skills:* Minimum of two (2) years of relevant experience in administrative office support or similar that that would provide the required knowledge and skills to perform the duties of the job Bilingual English/Spanish skills At least one (1) year of customer service experience At least one (1) year of data entry experience Intermediate to expert level experience with Microsoft Suite (Word, Excel, Outlook, Teams) Work experience handling a high volume of calls and greeting walk-in visitors Experience working at a front desk Exceptional organizational skills Strong verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in stressful situations when dealing with a variety of people Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) or more years of experience working in a health care environment/medical facility *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Greets patients, assesses their insurance status, and checks them in for their appointment. Engages patient regarding their insurance status either on the phone or in person. Refers to Oregon Health Plan staff if patient is uninsured and potentially eligible for coverage. Processes complex or technical materials such as legal forms, formal documents and records where specific procedural requirements are somewhat complicated, and where accuracy and effectiveness are critical. Reviews paperwork for accuracy and corrects mistakes prior to submission. Runs data reports through Epic, Anasazi, and Dentrix as needed. Receives, transfers or refers calls to proper sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; meets and greets the general public and directs individuals to appropriate staff. Communicates to back office via staff messaging and telephone encounters as appropriate, in the electronic medical record. Effectively operates complex equipment and office machinery in the office served which may include, sophisticated electronic transcribers, and other data entry machinery; may serve as departmental liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals. Reconciles problems by consulting technical manuals; serves as a departmental liaison with service and vendor personnel when problems occur; processes transactions; computes or verifies data, fees or payments. Types complex, technical, financial or confidential correspondence, reports, typed or handwritten material for entry as needed. REQUIRED KNOWLEDGE AND SKILLS Considerable Knowledge of: Accepted office practices, procedures and techniques; Basic English & Spanish composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes, HIPAA privacy practices. Some Knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working Knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday: 8:00am - 5:00pm on-site; hybrid only as needed (weather related, clinic closures due to extreme circumstances). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107149&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-e1ac983e98cc354b84624b2433cce640
Full Time
Office Specialist 2 (Bilingual English/Spanish) - Sunnyside Health Center Job ID: 107149 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, September 11, 2023. PAY AND BENEFITS Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Hea lth Centers Division is seeking a bilingual Office Specialist to join our team. The Office Specialist provides complex administrative support including billing and insurance information, client intakes, and data requests from clinicians. We are a highly engaged and collaborative team that is passionate about the diverse patients we serve and supportive of the County's mission. The clinic is fast-paced and we are passionate about creating a positive work culture. Required Minimum Qualifications/ Transferrable Skills:* Minimum of two (2) years of relevant experience in administrative office support or similar that that would provide the required knowledge and skills to perform the duties of the job Bilingual English/Spanish skills At least one (1) year of customer service experience At least one (1) year of data entry experience Intermediate to expert level experience with Microsoft Suite (Word, Excel, Outlook, Teams) Work experience handling a high volume of calls and greeting walk-in visitors Experience working at a front desk Exceptional organizational skills Strong verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in stressful situations when dealing with a variety of people Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) or more years of experience working in a health care environment/medical facility *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Greets patients, assesses their insurance status, and checks them in for their appointment. Engages patient regarding their insurance status either on the phone or in person. Refers to Oregon Health Plan staff if patient is uninsured and potentially eligible for coverage. Processes complex or technical materials such as legal forms, formal documents and records where specific procedural requirements are somewhat complicated, and where accuracy and effectiveness are critical. Reviews paperwork for accuracy and corrects mistakes prior to submission. Runs data reports through Epic, Anasazi, and Dentrix as needed. Receives, transfers or refers calls to proper sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; meets and greets the general public and directs individuals to appropriate staff. Communicates to back office via staff messaging and telephone encounters as appropriate, in the electronic medical record. Effectively operates complex equipment and office machinery in the office served which may include, sophisticated electronic transcribers, and other data entry machinery; may serve as departmental liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals. Reconciles problems by consulting technical manuals; serves as a departmental liaison with service and vendor personnel when problems occur; processes transactions; computes or verifies data, fees or payments. Types complex, technical, financial or confidential correspondence, reports, typed or handwritten material for entry as needed. REQUIRED KNOWLEDGE AND SKILLS Considerable Knowledge of: Accepted office practices, procedures and techniques; Basic English & Spanish composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes, HIPAA privacy practices. Some Knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working Knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday: 8:00am - 5:00pm on-site; hybrid only as needed (weather related, clinic closures due to extreme circumstances). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107149&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-e1ac983e98cc354b84624b2433cce640
Developmental Disability Licensing Compliance Specialist Job ID: 107134 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 28, 2023 . PAY AND BENEFITS Annual Pay Range: $58,964.96 - $74,525.50 Hourly Pay Range: $30.238443 - $38.218203 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a Full Time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Social Services Division is seeking applicants for a Developmental Disability (DD) Licensing Compliance Specialist. The DD Licensing Compliance Specialist develops and facilitates trainings for new and current adult and child foster care providers, based on the Oregon Administrative Rules (OARs) and Individual Support Plan requirements. The Licensing Compliance Specialist provides technical assistance to adult and child foster care providers to ensure that individuals' support needs are being met and required documentation is being completed. This position works collaboratively with Service Coordinators to identify and address concerns around compliance with foster care providers by providing consultation, assessment of compliance with OARs, and appropriate training. Licensing Compliance Specialists are mandatory reporters. They work in collaboration with service coordination and abuse investigation in the assurance of protective services and communicate licensing violations that require citations to foster providers. The DD Licensing Compliance Specialist responds to complaints and compliance situations and participates in program planning and development. This position will conduct and review licensing inspections of adult and child foster care homes, investigate alleged licensing violations, and identify the need for licensing citations to foster care providers. Successful candidates will have at least one year of experience with Intellectual and/or Developmental Disabilities case management. This includes a background in client assessment and monitoring the progress of clients. The ideal candidate will have a strong background working with this population, specifically with complaint resolution, determining compliance with applicable State licensing requirements and standards, and providing protective services to vulnerable populations. Our Program strives to create a culture of belonging where everyone feels welcome, valued and engaged in the work of supporting individuals who experience Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. We don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees and all we serve. If you are looking to expand your career and gain new skills, we encourage you to apply. Clackamas County is experiencing rapid growth and we are looking for team members who are eager to learn, grow and put their compassion and creativity to work. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. We are excited to learn about the unique perspective and experience you would bring to our team. Required Minimum Qualifications/ Transferrable Skills:* Must meet the minimum standards for a Foster Care Licensing and Certification Specialist under Community Developmental Disability Programs as defined in OAR 411-320-0030: a) A master's degree in social work; b) A bachelor's degree in behavioral science, social work, social science, or a closely related field; c) A bachelor's degree in any field and one year of human services related experience, such as work providing assistance to individuals and groups with issues such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; d) An associate's degree in a behavioral science, social science, or a closely related field and two years of human services related experience, such as work providing assistance to individuals and groups with issues such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR e) Three years of human services related experience, such as work providing assistance to individuals and groups with issues such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing. At least 1 year of current (within past 4 years) experience with Intellectual and Developmental Disabilities services At least 1 year of experience conducting compliance reviews, following State and/or County compliance standards At least 1 year of experience providing case management services such as developing individual service plans, safety plans, skill training plans and client assessments for intellectually and developmentally disabled populations At least 1 year of experience conducting training for large groups, as a regular part of a job, independently and usually without review by supervisor, manager or senior employee At least 1 year of experience monitoring client progress and ensuring service plans are carried out Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check and reports of substantiated abuse Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Experience interpreting and applying Oregon Administrative Rules Experience with complaint resolution Experience determining compliance with applicable State licensing requirements and standards Experience providing protective services to vulnerable populations Experience working with diverse cultural backgrounds Bilingual in English and Amharic *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Plans, coordinates, interviews applicants and conducts on-site inspections of potential and currently licensed adult and child foster homes; serves as a licensing contact to the state, providers, providers' landlords, and the public; determines compliance with applicable state and County licensing requirements and standards; recommends to state DD Licensing Unit approval or denial of foster home licenses based on applicable standards criteria. Prepares written reports and correspondence in response to licensing violations; determines the necessary corrective action to be taken by the licensed provider and when appropriate, recommends what type of sanction(s) will be imposed including civil penalties, conditions on license, denial, suspension or non-renewal license. Provides consultation to providers, applicants and caregivers on complex, technical issues and various aspects of operating and/or working in foster care; interprets and applies the Administrative Rules to assure providers operate their home in compliance; communicates new procedures from state DD to providers; determines if potential providers, resident managers and caregivers meet the qualifications per Oregon Administrative Rules. Participates in planning, organizing and presentations of the orientation to potential providers and resident managers; advises and counsels providers regarding applicable requirements, rules and regulations; approves and recommends denial of employment of resident managers and other caregivers; approves or denies requests for training for the mandatory continuing education credits; interprets and applies the Administrative Rules to review and approve/deny all foster home providers private admission contracts. Responds to and investigates complaints regarding alleged licensing violations; in coordination with the state Licensing Unit, determines the course of action needed; consults with County Counsel regarding legal actions taken; testifies at hearings regarding licensing actions and provides evidence in support of actions taken. Reviews foster care license and caregiver applications to determine if qualifications and training requirements have been met and processes all criminal history requirements with the state Criminal Background Unit for foster care. Provides high level technical support and training to providers to ensure compliance with specific service OAR's and the Abuse and Neglect OAR; provides proactive support to providers to reduce incidents of abuse and neglect through training and technical assistance; provides at least quarterly monitoring of individuals receiving service and health and safety facility inspections in foster homes, if there are health/safety/neglect/abuse concerns, monitoring visits may be required daily. Collaborates with abuse investigators to follow-up with providers for protective services and required actions of a completed report. Participates and serves on various committees; consults with or provides information to agency staff and other social services professionals. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Laws, rules and regulations applicable to the licensing of adult and child foster care homes; certification and endorsement requirements for providers; methods and principles used to conduct licensing assessments; principles and techniques of interviewing and public speaking; office procedures, practices and equipment, including computer operation. Some Knowledge of: Community and state resources; basic principles and techniques of supervision. Skill to: Interview and investigate foster and agency providers to obtain information needed to assess licensing eligibility status and compliance; interpret policies, procedures and requirements applicable to the licensing of adult foster homes and certification of children foster home providers; analyze data on alleged licensing violations and determine appropriate course of action; prepare and present written and oral presentations; enter and retrieve data on a computer; establish and maintain effective working relationships with providers, agencies and other social services professionals; communicate effectively, both orally and in writing; prepare and maintain accurate and legible records. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services . APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107134&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-411dafcb7b8f66488999422ca1fbb3af
Full Time
Developmental Disability Licensing Compliance Specialist Job ID: 107134 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 28, 2023 . PAY AND BENEFITS Annual Pay Range: $58,964.96 - $74,525.50 Hourly Pay Range: $30.238443 - $38.218203 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a Full Time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Social Services Division is seeking applicants for a Developmental Disability (DD) Licensing Compliance Specialist. The DD Licensing Compliance Specialist develops and facilitates trainings for new and current adult and child foster care providers, based on the Oregon Administrative Rules (OARs) and Individual Support Plan requirements. The Licensing Compliance Specialist provides technical assistance to adult and child foster care providers to ensure that individuals' support needs are being met and required documentation is being completed. This position works collaboratively with Service Coordinators to identify and address concerns around compliance with foster care providers by providing consultation, assessment of compliance with OARs, and appropriate training. Licensing Compliance Specialists are mandatory reporters. They work in collaboration with service coordination and abuse investigation in the assurance of protective services and communicate licensing violations that require citations to foster providers. The DD Licensing Compliance Specialist responds to complaints and compliance situations and participates in program planning and development. This position will conduct and review licensing inspections of adult and child foster care homes, investigate alleged licensing violations, and identify the need for licensing citations to foster care providers. Successful candidates will have at least one year of experience with Intellectual and/or Developmental Disabilities case management. This includes a background in client assessment and monitoring the progress of clients. The ideal candidate will have a strong background working with this population, specifically with complaint resolution, determining compliance with applicable State licensing requirements and standards, and providing protective services to vulnerable populations. Our Program strives to create a culture of belonging where everyone feels welcome, valued and engaged in the work of supporting individuals who experience Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. We don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees and all we serve. If you are looking to expand your career and gain new skills, we encourage you to apply. Clackamas County is experiencing rapid growth and we are looking for team members who are eager to learn, grow and put their compassion and creativity to work. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. We are excited to learn about the unique perspective and experience you would bring to our team. Required Minimum Qualifications/ Transferrable Skills:* Must meet the minimum standards for a Foster Care Licensing and Certification Specialist under Community Developmental Disability Programs as defined in OAR 411-320-0030: a) A master's degree in social work; b) A bachelor's degree in behavioral science, social work, social science, or a closely related field; c) A bachelor's degree in any field and one year of human services related experience, such as work providing assistance to individuals and groups with issues such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; d) An associate's degree in a behavioral science, social science, or a closely related field and two years of human services related experience, such as work providing assistance to individuals and groups with issues such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR e) Three years of human services related experience, such as work providing assistance to individuals and groups with issues such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing. At least 1 year of current (within past 4 years) experience with Intellectual and Developmental Disabilities services At least 1 year of experience conducting compliance reviews, following State and/or County compliance standards At least 1 year of experience providing case management services such as developing individual service plans, safety plans, skill training plans and client assessments for intellectually and developmentally disabled populations At least 1 year of experience conducting training for large groups, as a regular part of a job, independently and usually without review by supervisor, manager or senior employee At least 1 year of experience monitoring client progress and ensuring service plans are carried out Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check and reports of substantiated abuse Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Experience interpreting and applying Oregon Administrative Rules Experience with complaint resolution Experience determining compliance with applicable State licensing requirements and standards Experience providing protective services to vulnerable populations Experience working with diverse cultural backgrounds Bilingual in English and Amharic *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Plans, coordinates, interviews applicants and conducts on-site inspections of potential and currently licensed adult and child foster homes; serves as a licensing contact to the state, providers, providers' landlords, and the public; determines compliance with applicable state and County licensing requirements and standards; recommends to state DD Licensing Unit approval or denial of foster home licenses based on applicable standards criteria. Prepares written reports and correspondence in response to licensing violations; determines the necessary corrective action to be taken by the licensed provider and when appropriate, recommends what type of sanction(s) will be imposed including civil penalties, conditions on license, denial, suspension or non-renewal license. Provides consultation to providers, applicants and caregivers on complex, technical issues and various aspects of operating and/or working in foster care; interprets and applies the Administrative Rules to assure providers operate their home in compliance; communicates new procedures from state DD to providers; determines if potential providers, resident managers and caregivers meet the qualifications per Oregon Administrative Rules. Participates in planning, organizing and presentations of the orientation to potential providers and resident managers; advises and counsels providers regarding applicable requirements, rules and regulations; approves and recommends denial of employment of resident managers and other caregivers; approves or denies requests for training for the mandatory continuing education credits; interprets and applies the Administrative Rules to review and approve/deny all foster home providers private admission contracts. Responds to and investigates complaints regarding alleged licensing violations; in coordination with the state Licensing Unit, determines the course of action needed; consults with County Counsel regarding legal actions taken; testifies at hearings regarding licensing actions and provides evidence in support of actions taken. Reviews foster care license and caregiver applications to determine if qualifications and training requirements have been met and processes all criminal history requirements with the state Criminal Background Unit for foster care. Provides high level technical support and training to providers to ensure compliance with specific service OAR's and the Abuse and Neglect OAR; provides proactive support to providers to reduce incidents of abuse and neglect through training and technical assistance; provides at least quarterly monitoring of individuals receiving service and health and safety facility inspections in foster homes, if there are health/safety/neglect/abuse concerns, monitoring visits may be required daily. Collaborates with abuse investigators to follow-up with providers for protective services and required actions of a completed report. Participates and serves on various committees; consults with or provides information to agency staff and other social services professionals. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Laws, rules and regulations applicable to the licensing of adult and child foster care homes; certification and endorsement requirements for providers; methods and principles used to conduct licensing assessments; principles and techniques of interviewing and public speaking; office procedures, practices and equipment, including computer operation. Some Knowledge of: Community and state resources; basic principles and techniques of supervision. Skill to: Interview and investigate foster and agency providers to obtain information needed to assess licensing eligibility status and compliance; interpret policies, procedures and requirements applicable to the licensing of adult foster homes and certification of children foster home providers; analyze data on alleged licensing violations and determine appropriate course of action; prepare and present written and oral presentations; enter and retrieve data on a computer; establish and maintain effective working relationships with providers, agencies and other social services professionals; communicate effectively, both orally and in writing; prepare and maintain accurate and legible records. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services . APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107134&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-411dafcb7b8f66488999422ca1fbb3af
Associate Director for Accommodations
Job ID: 12809
Location: Bellevue College
Full/Part Time: Full Time
Regular/Temporary: Regular
Position Summary
The Associate Director of Accommodations is a Full time, Exempt position that supports and leads the Disability Resource Center by providing supervision, expertise, and direction to the team and campus. The position is responsible for supervising the Accommodations Team (Testing Coordinator, Deaf and Hard of Hearing Services), and general support for the team along with the Director of the DRC. This position supports the college's overall mission through their work within the Disability Resource Center: We strive to create a vibrant campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, equity is promoted in all aspects of college life. By enriching student life through leadership opportunities, personal learning, and cultural experiences, we are committed to building an equitable and diverse campus community that fosters creativity, innovation and student success. The Disability Resource Center provides disability accommodations to disabled students according federal and state law. This ensures that disabled students have equal access to all of the services and benefits of education at Bellevue College. The Disability Resource Center reports to the Dean of Student Support in the Student Affairs division. The program serves as a reference for Bellevue College faculty and staff, offering information and training in disability, disability justice related issues, and promoting inclusion in academics, the workplace, and in the community.
Pay, Benefits & Work Schedule
Position Salary Range: $65,255/year - $91,314/year
The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Typically, new hires start no higher than $71,770/year based on Bellevue College Exempt salary schedule.
We offer comprehensive compensation package with salary and benefits as the main components. Generous https://www.bellevuecollege.edu/hr/benefits/ is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.
The employee is scheduled to work 40 hours per workweek. This position may be eligible for the overtime provisions of the Fair Labor Standards Act; salaries below the https://lni.wa.gov/forms-publications/F700-207-000.pdf is eligible for overtime pay.
About The College
Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.
We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our https://www.bellevuecollege.edu/futurevision/core-themes/, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.
For more information, visit https://www.bellevuecollege.edu/facts/.
About the Department
The Student Support Division within Student Affairs is composed of six departments: Advising, Counseling, Disability Resource Center, TRIO Student Support Services, Multicultural Services and Benefits Hub. As a collective, the Division fosters a collaborative work environment to support students from entry to graduation and beyond.
Essential Functions
Leadership and Supervision of Accommodations Team
• Directly supervise Full time staff positions which currently include: Testing Coordinator, Accommodations Coordinator, Accommodations Assistants, and Alternative formats Access Specialist. • Provide daily feedback to direct reports, have regular check ins, provide formal evaluations yearly. • Manage all job descriptions, task lists, evaluations and other relevant employee documents for team. • Provide team leadership for the accommodations team, be the subject matter expert in the team on accommodations provision. • Hold accommodations team meetings. • Ensure effective communication between Accommodations team, Front Desk Team and Access Specialist team. • Bring issues, ideas and innovative practice ideas from Accommodations team to director for consideration and implementation. • Assume all responsibilities of the Director in the Director's absence.
Conduct Access Meetings and Manage Caseload
• Meet with students with a wide variety of disabilities and access barriers to determine accommodations. • Determine reasonable accommodations utilizing student self-report, professional judgement, and medical or educational records. • Appropriately document all student interactions in the MyDRC/ Accessible Information Management database. • Communicate with students regarding their accommodations, the accommodation request process, and the procedures for using accommodations. • Communicate with faculty regarding appropriate implementation of accommodations in the classroom. • Submit Concern, Assistance, Resources & Empowerment (CARE) reports when appropriate; attend CARE Team meetings when needed. • Resolve accommodation issues between students and faculty and consult with the director when appropriate. • Refer students to other campus resources using a warm handoff method. • Communicate with Conduct Officer, Title IX office, Care Assistance Resources Empowerment (CARE) team, Student Support Dean, and others regarding student situations when appropriate.
Deaf and Hard of Hearing Services
• Provide access meetings and case management for Deaf and Hard of Hearing students. • Coordinate American Sign Language (or other type) interpreting, Communication Access Realtime Translation (CART)/ Real Time Captioning, and Video Captioning services for all Deaf and Hard of Hearing students. • Provide subject matter expertise to the campus on Deaf and hard of hearing services and best practices. • Communicate with faculty on Deaf and Hard of Hearing students and accommodations. • Provide recommendations to the Director on new services and technologies.
Invoice, contract, and budget management
• Manage all contract processes for the DRC utilizing college processes and ctcLink data management system including American Sign Language, CART/ Real time captioning, Alternative Formats and Braille services Contracts. • Process all invoices through ctcLink and inform Director for approval. • Assist other staff with any new or ongoing contracts and invoice processes. • Budget tracking of all accommodation spending with ctcLink and excel.
Other
• Perform other duties as assigned.
Minimum Qualifications
• Bachelor's Degree in Disability Studies, Deaf Studies, Psychology, Education, Social Work, Human Services, or related field. Any combination of relevant education and/or experience may be substituted for the educational requirement on a year-for-year basis • Three (3) years of experience working with Deaf or Hard of hearing people • Two (2) years of experience in a supervisory role and effective leadership skills • Understanding of Federal and State disability laws and policy related to higher education e.g. Section 504 of Rehabilitation Act of 1973, Americans with Disabilities Act of 1990, ADA Amendments Act of 2008, Fair Housing Act, settled and current case law, Office for Civil Rights decisions and settlements, Washington Administrative Code, etc.) • Effective communication skills including ability to communicate in written and face to face formats • Strong organizational skills • Ability to use Microsoft Word, Excel, and Outlook, Teams and ability to learn new technology • Experience working in a collaborative team environment with diverse employees and student/customer groups including experience working with people with a variety of disabilities.
Preferred Qualifications
• Certified American Sign Language Interpreter is preferred. • Master's Degree in Disability Studies, Deaf Studies, Psychology, Education, Social Work, Human Services, or related field, or commensurate experience. • Experience working in a higher education disability services office.
Conditions of Employment
Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.
Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
Bellevue College requires all employees to be fully vaccinated and your vaccine status will be verified upon hire. Please reach out to the HR Office at mailto:jobs@bellevuecollege.edu if you need information on medical or religious accommodation.
Sexual Misconduct and Background Check:
Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080.
Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.
Reference Check:
Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties.
Other Information
• This position is NOT eligible for relocation allowance. • This position is NOT eligible for sponsorship for employment-based visa.
How To Apply
Applications received by 08/10/2023 will be given full consideration. Applications received after that date may be considered until the position is filled.
All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional documents will not be reviewed.) Please review https://www.bellevuecollege.edu/jobs/applying-for-jobs-tips/ before applying. Current Bellevue College employees should apply the position through Employee Self Service.
Required application materials:
• Attach a Cover Letter (min 1 pg., max 2 pgs.) • Attach a Resume • Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Describe and provide specific examples of how your educational and/or professional experiences, background or philosophy demonstrate your commitment to diversity and equity, and how these prepare you to contribute to Bellevue College • Complete Job Questionnaires if applicable
Contact:
If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at 425-564-2274 or email to mailto:jobs@bellevuecollege.edu.
EEO Statement
Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at https://www.bellevuecollege.edu/policies/. The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126.
Applicants with disabilities who require assistance with the recruitment process may contact mailto:hraccommodations@bellevuecollege.edu or 425-564-2271.
To apply, visit https://apptrkr.com/4431078
Full Time
Associate Director for Accommodations
Job ID: 12809
Location: Bellevue College
Full/Part Time: Full Time
Regular/Temporary: Regular
Position Summary
The Associate Director of Accommodations is a Full time, Exempt position that supports and leads the Disability Resource Center by providing supervision, expertise, and direction to the team and campus. The position is responsible for supervising the Accommodations Team (Testing Coordinator, Deaf and Hard of Hearing Services), and general support for the team along with the Director of the DRC. This position supports the college's overall mission through their work within the Disability Resource Center: We strive to create a vibrant campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, equity is promoted in all aspects of college life. By enriching student life through leadership opportunities, personal learning, and cultural experiences, we are committed to building an equitable and diverse campus community that fosters creativity, innovation and student success. The Disability Resource Center provides disability accommodations to disabled students according federal and state law. This ensures that disabled students have equal access to all of the services and benefits of education at Bellevue College. The Disability Resource Center reports to the Dean of Student Support in the Student Affairs division. The program serves as a reference for Bellevue College faculty and staff, offering information and training in disability, disability justice related issues, and promoting inclusion in academics, the workplace, and in the community.
Pay, Benefits & Work Schedule
Position Salary Range: $65,255/year - $91,314/year
The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Typically, new hires start no higher than $71,770/year based on Bellevue College Exempt salary schedule.
We offer comprehensive compensation package with salary and benefits as the main components. Generous https://www.bellevuecollege.edu/hr/benefits/ is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.
The employee is scheduled to work 40 hours per workweek. This position may be eligible for the overtime provisions of the Fair Labor Standards Act; salaries below the https://lni.wa.gov/forms-publications/F700-207-000.pdf is eligible for overtime pay.
About The College
Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.
We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our https://www.bellevuecollege.edu/futurevision/core-themes/, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.
For more information, visit https://www.bellevuecollege.edu/facts/.
About the Department
The Student Support Division within Student Affairs is composed of six departments: Advising, Counseling, Disability Resource Center, TRIO Student Support Services, Multicultural Services and Benefits Hub. As a collective, the Division fosters a collaborative work environment to support students from entry to graduation and beyond.
Essential Functions
Leadership and Supervision of Accommodations Team
• Directly supervise Full time staff positions which currently include: Testing Coordinator, Accommodations Coordinator, Accommodations Assistants, and Alternative formats Access Specialist. • Provide daily feedback to direct reports, have regular check ins, provide formal evaluations yearly. • Manage all job descriptions, task lists, evaluations and other relevant employee documents for team. • Provide team leadership for the accommodations team, be the subject matter expert in the team on accommodations provision. • Hold accommodations team meetings. • Ensure effective communication between Accommodations team, Front Desk Team and Access Specialist team. • Bring issues, ideas and innovative practice ideas from Accommodations team to director for consideration and implementation. • Assume all responsibilities of the Director in the Director's absence.
Conduct Access Meetings and Manage Caseload
• Meet with students with a wide variety of disabilities and access barriers to determine accommodations. • Determine reasonable accommodations utilizing student self-report, professional judgement, and medical or educational records. • Appropriately document all student interactions in the MyDRC/ Accessible Information Management database. • Communicate with students regarding their accommodations, the accommodation request process, and the procedures for using accommodations. • Communicate with faculty regarding appropriate implementation of accommodations in the classroom. • Submit Concern, Assistance, Resources & Empowerment (CARE) reports when appropriate; attend CARE Team meetings when needed. • Resolve accommodation issues between students and faculty and consult with the director when appropriate. • Refer students to other campus resources using a warm handoff method. • Communicate with Conduct Officer, Title IX office, Care Assistance Resources Empowerment (CARE) team, Student Support Dean, and others regarding student situations when appropriate.
Deaf and Hard of Hearing Services
• Provide access meetings and case management for Deaf and Hard of Hearing students. • Coordinate American Sign Language (or other type) interpreting, Communication Access Realtime Translation (CART)/ Real Time Captioning, and Video Captioning services for all Deaf and Hard of Hearing students. • Provide subject matter expertise to the campus on Deaf and hard of hearing services and best practices. • Communicate with faculty on Deaf and Hard of Hearing students and accommodations. • Provide recommendations to the Director on new services and technologies.
Invoice, contract, and budget management
• Manage all contract processes for the DRC utilizing college processes and ctcLink data management system including American Sign Language, CART/ Real time captioning, Alternative Formats and Braille services Contracts. • Process all invoices through ctcLink and inform Director for approval. • Assist other staff with any new or ongoing contracts and invoice processes. • Budget tracking of all accommodation spending with ctcLink and excel.
Other
• Perform other duties as assigned.
Minimum Qualifications
• Bachelor's Degree in Disability Studies, Deaf Studies, Psychology, Education, Social Work, Human Services, or related field. Any combination of relevant education and/or experience may be substituted for the educational requirement on a year-for-year basis • Three (3) years of experience working with Deaf or Hard of hearing people • Two (2) years of experience in a supervisory role and effective leadership skills • Understanding of Federal and State disability laws and policy related to higher education e.g. Section 504 of Rehabilitation Act of 1973, Americans with Disabilities Act of 1990, ADA Amendments Act of 2008, Fair Housing Act, settled and current case law, Office for Civil Rights decisions and settlements, Washington Administrative Code, etc.) • Effective communication skills including ability to communicate in written and face to face formats • Strong organizational skills • Ability to use Microsoft Word, Excel, and Outlook, Teams and ability to learn new technology • Experience working in a collaborative team environment with diverse employees and student/customer groups including experience working with people with a variety of disabilities.
Preferred Qualifications
• Certified American Sign Language Interpreter is preferred. • Master's Degree in Disability Studies, Deaf Studies, Psychology, Education, Social Work, Human Services, or related field, or commensurate experience. • Experience working in a higher education disability services office.
Conditions of Employment
Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.
Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
Bellevue College requires all employees to be fully vaccinated and your vaccine status will be verified upon hire. Please reach out to the HR Office at mailto:jobs@bellevuecollege.edu if you need information on medical or religious accommodation.
Sexual Misconduct and Background Check:
Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080.
Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.
Reference Check:
Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties.
Other Information
• This position is NOT eligible for relocation allowance. • This position is NOT eligible for sponsorship for employment-based visa.
How To Apply
Applications received by 08/10/2023 will be given full consideration. Applications received after that date may be considered until the position is filled.
All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional documents will not be reviewed.) Please review https://www.bellevuecollege.edu/jobs/applying-for-jobs-tips/ before applying. Current Bellevue College employees should apply the position through Employee Self Service.
Required application materials:
• Attach a Cover Letter (min 1 pg., max 2 pgs.) • Attach a Resume • Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Describe and provide specific examples of how your educational and/or professional experiences, background or philosophy demonstrate your commitment to diversity and equity, and how these prepare you to contribute to Bellevue College • Complete Job Questionnaires if applicable
Contact:
If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at 425-564-2274 or email to mailto:jobs@bellevuecollege.edu.
EEO Statement
Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at https://www.bellevuecollege.edu/policies/. The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126.
Applicants with disabilities who require assistance with the recruitment process may contact mailto:hraccommodations@bellevuecollege.edu or 425-564-2271.
To apply, visit https://apptrkr.com/4431078
Alachua County Board of County Commissioners
Alachua County, FL
Minimum Qualifications Bachelor's degree in business, accounting/finance, english or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Positions assigned to the Department of Community Services : A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Position Summary This is entry-level administrative work assisting in the coordination and administration of specially assigned programs and/or projects in an Alachua County department. An employee assigned to this classification is responsible for assisting in the planning, coordinating, directing and promoting of County programs and/or projects. Work may involve serving as liaison with other county, state, federal or community agencies and organizations. Work may also involve analyzing program issues, conducting program policy analysis, performing lower-level, limited program related research activities and performing specialized clerical activities including personnel, purchasing, record keeping and research or general assistance in the preparation of administrative assignments. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Assists in the participation and coordination with state, federal, county and other local agencies in the design, development and implementation of related programs and projects. Serves as liaison with federal, state, county and private agencies; conducts research and prepares analysis of various issues and policies. Attends program related meetings, workshops and conferences. Conducts special studies in conjunction with related program and/or project. Assists in the development of program related policies and procedures. Prepares written and statistical reports, studies and summaries where analysis of data is required. Maintains and participates in the maintenance and processing of records. Prepares correspondence for administrative superior. Assists in assembling data for annual budget preparation. Represents administrative superior at meetings and conferences. Advises the general public, and other County employees of program policies and procedures. Operates County-owned motor vehicles, as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: The examples listed above are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of available governmental and community agency programs and resources. Knowledge of human services and the legal system. Knowledge of modern office practices, systems and equipment. Knowledge of agency policies, procedures and regulations related to the area of assignment. Skill in the use of office related equipment including a personal computer including word processing software, telephone, copier, and fax machine. Skill in the operation of motor vehicles. Ability to plan, direct and coordinate the work of subordinates as may be required by work assignments. Ability to communicate effectively, both verbally and in writing. Ability to establish and maintain effective working relationships with the general public, co-workers, and elected and appointed officials. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in business, accounting/finance, english or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Positions assigned to the Department of Community Services : A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Position Summary This is entry-level administrative work assisting in the coordination and administration of specially assigned programs and/or projects in an Alachua County department. An employee assigned to this classification is responsible for assisting in the planning, coordinating, directing and promoting of County programs and/or projects. Work may involve serving as liaison with other county, state, federal or community agencies and organizations. Work may also involve analyzing program issues, conducting program policy analysis, performing lower-level, limited program related research activities and performing specialized clerical activities including personnel, purchasing, record keeping and research or general assistance in the preparation of administrative assignments. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Assists in the participation and coordination with state, federal, county and other local agencies in the design, development and implementation of related programs and projects. Serves as liaison with federal, state, county and private agencies; conducts research and prepares analysis of various issues and policies. Attends program related meetings, workshops and conferences. Conducts special studies in conjunction with related program and/or project. Assists in the development of program related policies and procedures. Prepares written and statistical reports, studies and summaries where analysis of data is required. Maintains and participates in the maintenance and processing of records. Prepares correspondence for administrative superior. Assists in assembling data for annual budget preparation. Represents administrative superior at meetings and conferences. Advises the general public, and other County employees of program policies and procedures. Operates County-owned motor vehicles, as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: The examples listed above are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of available governmental and community agency programs and resources. Knowledge of human services and the legal system. Knowledge of modern office practices, systems and equipment. Knowledge of agency policies, procedures and regulations related to the area of assignment. Skill in the use of office related equipment including a personal computer including word processing software, telephone, copier, and fax machine. Skill in the operation of motor vehicles. Ability to plan, direct and coordinate the work of subordinates as may be required by work assignments. Ability to communicate effectively, both verbally and in writing. Ability to establish and maintain effective working relationships with the general public, co-workers, and elected and appointed officials. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Primary Care Clinic Operations Manager Job ID: 107102 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, August 14, 2023 , then weekly thereafter. We reserve the right to close this recruitment at any time on or after that date. Screening interviews may be conducted while job is still open. PAY AND BENEFITS Annual Pay Range: $103,653.15 - $139,931.99 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month NEW BENEFIT - Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is looking for an experienced Primary Care Operations Manager for its Federally Qualified Health Center (FQHC). Health Centers is dedicated to offering high quality physical health, dental and behavioral health services to individuals throughout Clackamas County, with a focus on patient-centered care that helps individuals and families thrive! Our skilled staff includes doctors, nurse practitioners, dentists, nurses, mental health specialists, and certified medical assistants who work together with our patients and their families to help them achieve their health goals. The integrated Health Clinics offer affordable, high quality health care services to the entire family. Primary Care Clinic locations include: Beavercreek Health Center (Oregon City, OR) Gladstone Health Center Sandy Health Center Sunnyside Health Center (Clackamas, OR) School Based Health Centers (Adrienne C. Nelson High School - Happy Valley, Clackamas High School, Oregon City High School, Rex Putnam High School - Milwaukie ) The Primary Care Clinic Operations Manager provides leadership, program management and supervision of all primary care programs. The Primary Care Clinic Operations Manager will be responsible for policy development and implementation of workflows that impact direct patient services, as well as, ensuring community based practices maintain productivity measures, improve and maintain effectiveness of operations, and provide exceptional service to patients. The Primary Care Clinic Operations Manager reports directly to the FQHC Director. Successful candidates will possess strong leadership and operational skills with a solid background in setting program priorities and monitoring the ability to meet goals and objectives, with management experience focused on quality improvement with services. It is critical that the Primary Care Clinic Operations Manager be able to effectively communicate with staff, prioritize clinic workloads, and develop objective standards of performance. Competitive candidates will have proven experience in successfully managing personnel and clinical operations in a primary care clinic setting and strong working knowledge related to policies and procedures, confidentiality issues, information systems, program service delivery systems, and organizational structure. The ideal candidate will be able to immediately step into the role of managing personnel and support services of a unionized, FQHC primary care clinic setting with experience supervising professional and clinical staff at multiple locations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of experience in planning, organizing and/or management health care services and operations, or other that would provide the required knowledge and skills to perform the duties of the role. A minimum of two (2) years of the experience must be in a supervisory, leadership, or program management role, including developing, assigning, implementing and reviewing operational work, providing training for staff, preparing and reviewing performance appraisals and work improvement plans, correcting performance deficiencies and taking action for improvement as necessary, and providing leadership to staff. At least one (1) year of experience in healthcare/primary care management and operation in community health care clinic setting. Working knowledge of federal regulations of an Federally Qualified Health Center (FQHC). Experience with budget preparation and monitoring. Experience developing, implementing and interpreting policies and procedures. Experience responding to complaints and/or complex requests for information. Experience with electronic health records and using a clinical management data system. Must successfully pass a criminal history check which may include national or state fingerprint records check. Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working for a Federally Qualified Health Centers (FQHC). Supervisory experience within a unionized environment. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Manage, direct, organize and evaluate primary care operations for the Clackamas Health Centers Division in accordance with federal, state and local regulations governing health care operating and financing practices; ensures productivity standards are met and generation of revenue occurs; ensures quality standards are met throughout the service delivery system; participates in long and short range strategic and financial planning activities related to health care operations; reviews, researches and analyzes legislative issues and proposed laws, regulations and rules for potential impact to funding and operations and recommends strategies to respond. Determines program design, staff assignments and allocation of resources; hires and directs supervisory, professional, paraprofessional and support personnel; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and other County divisions and departments; motivates employees to provide quality services to clients and staff; fosters and supports a diverse workforce and environment; encourages creativity and teamwork among staff. As directed, serves as liaison to federal and state agencies as related to the operations of the FQHC; ensures performance standards identified in grant applications are developed, monitored and met; in conjunction with Administrative and Financial Services Manager, ensures grant compliance, ensures special reporting requirements are monitored and met and monitors fiscal performance. Consults with Health Centers Division Director and other members of the management team on matters of policy, program formulation, budget development and grant submission; develops, recommends and/or evaluates new and revised rules, policies, procedures, variance requests, goals and priorities to respond to division needs, and to improve the effectiveness of primary care operations; represents Health Centers Division at department, County and State meetings. Serves as a liaison and provides direct support to the Community Health Council (CHC), operating as part of the governance requirements assigned to the FQHC's; participates and organizes information for the meetings as directed; identifies actions that require CHC approval/input in conjunction with the Health Centers Division Director, and ensures information is prepared and provided to the Council in a timely and appropriate manner; reports status of primary care clinical operations and healthcare plan for FQHC documentation to CHC. Provides highly responsible and complex management support and consultation to, or as requested by, the Health Centers Division Director. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Principles and practices of community health services, managed care, care coordination, case management, collaboration and integration and/or behavioral health and addiction treatment, ethical and legal issues related to treatment and community behavioral health services, and recovery based treatment; federal, state and local statutes and regulations governing Federally Qualified Health Center guidelines; available community resources; rules, laws, regulations and ethics governing the medical management of patients; grant and budget preparation and administration; project management, analysis and evaluation; strategic planning; Federal and commercial insurance billing and payment systems. Working knowledge of: State of Oregon Health Division Administrative rules and Oregon Revised Statutes related to division services and/or behavioral health services; principles and practices of supervision, training personnel management, public administration, organizational processes and design; participative management theories; research methodologies, techniques of data collection and statistical analysis and applies data based decision making techniques; office equipment, including personal computers and software programs. Skill to: Communicate effectively, both orally and in writing with diverse groups of people; organize, direct, train, evaluate and discipline supervisory, professional, technical and administrative staff; produce measurable outcomes using applicable data and participatory management strategies within budgetary limits and time constraints; plan and organize personnel, equipment and budgetary resources to achieve program goals, objectives, quality improvement, productivity and effectiveness; interpret and apply pertinent provisions of Federal, State, and County statutes, relevant laws, ordinances, rules, regulations, policies and procedures; analyze problems and identify alternative solutions; establish and maintain effective working relationships as a member of a professional community and/or behavioral health care team; keep accurate and timely records; operate computer software and other office equipment. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? E.D. Barnett, Recruiter EBarnettHerro@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107102&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-3e6129bc78be33429d39f1cfbcf592a6
Full Time
Primary Care Clinic Operations Manager Job ID: 107102 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, August 14, 2023 , then weekly thereafter. We reserve the right to close this recruitment at any time on or after that date. Screening interviews may be conducted while job is still open. PAY AND BENEFITS Annual Pay Range: $103,653.15 - $139,931.99 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month NEW BENEFIT - Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is looking for an experienced Primary Care Operations Manager for its Federally Qualified Health Center (FQHC). Health Centers is dedicated to offering high quality physical health, dental and behavioral health services to individuals throughout Clackamas County, with a focus on patient-centered care that helps individuals and families thrive! Our skilled staff includes doctors, nurse practitioners, dentists, nurses, mental health specialists, and certified medical assistants who work together with our patients and their families to help them achieve their health goals. The integrated Health Clinics offer affordable, high quality health care services to the entire family. Primary Care Clinic locations include: Beavercreek Health Center (Oregon City, OR) Gladstone Health Center Sandy Health Center Sunnyside Health Center (Clackamas, OR) School Based Health Centers (Adrienne C. Nelson High School - Happy Valley, Clackamas High School, Oregon City High School, Rex Putnam High School - Milwaukie ) The Primary Care Clinic Operations Manager provides leadership, program management and supervision of all primary care programs. The Primary Care Clinic Operations Manager will be responsible for policy development and implementation of workflows that impact direct patient services, as well as, ensuring community based practices maintain productivity measures, improve and maintain effectiveness of operations, and provide exceptional service to patients. The Primary Care Clinic Operations Manager reports directly to the FQHC Director. Successful candidates will possess strong leadership and operational skills with a solid background in setting program priorities and monitoring the ability to meet goals and objectives, with management experience focused on quality improvement with services. It is critical that the Primary Care Clinic Operations Manager be able to effectively communicate with staff, prioritize clinic workloads, and develop objective standards of performance. Competitive candidates will have proven experience in successfully managing personnel and clinical operations in a primary care clinic setting and strong working knowledge related to policies and procedures, confidentiality issues, information systems, program service delivery systems, and organizational structure. The ideal candidate will be able to immediately step into the role of managing personnel and support services of a unionized, FQHC primary care clinic setting with experience supervising professional and clinical staff at multiple locations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of experience in planning, organizing and/or management health care services and operations, or other that would provide the required knowledge and skills to perform the duties of the role. A minimum of two (2) years of the experience must be in a supervisory, leadership, or program management role, including developing, assigning, implementing and reviewing operational work, providing training for staff, preparing and reviewing performance appraisals and work improvement plans, correcting performance deficiencies and taking action for improvement as necessary, and providing leadership to staff. At least one (1) year of experience in healthcare/primary care management and operation in community health care clinic setting. Working knowledge of federal regulations of an Federally Qualified Health Center (FQHC). Experience with budget preparation and monitoring. Experience developing, implementing and interpreting policies and procedures. Experience responding to complaints and/or complex requests for information. Experience with electronic health records and using a clinical management data system. Must successfully pass a criminal history check which may include national or state fingerprint records check. Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working for a Federally Qualified Health Centers (FQHC). Supervisory experience within a unionized environment. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Manage, direct, organize and evaluate primary care operations for the Clackamas Health Centers Division in accordance with federal, state and local regulations governing health care operating and financing practices; ensures productivity standards are met and generation of revenue occurs; ensures quality standards are met throughout the service delivery system; participates in long and short range strategic and financial planning activities related to health care operations; reviews, researches and analyzes legislative issues and proposed laws, regulations and rules for potential impact to funding and operations and recommends strategies to respond. Determines program design, staff assignments and allocation of resources; hires and directs supervisory, professional, paraprofessional and support personnel; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and other County divisions and departments; motivates employees to provide quality services to clients and staff; fosters and supports a diverse workforce and environment; encourages creativity and teamwork among staff. As directed, serves as liaison to federal and state agencies as related to the operations of the FQHC; ensures performance standards identified in grant applications are developed, monitored and met; in conjunction with Administrative and Financial Services Manager, ensures grant compliance, ensures special reporting requirements are monitored and met and monitors fiscal performance. Consults with Health Centers Division Director and other members of the management team on matters of policy, program formulation, budget development and grant submission; develops, recommends and/or evaluates new and revised rules, policies, procedures, variance requests, goals and priorities to respond to division needs, and to improve the effectiveness of primary care operations; represents Health Centers Division at department, County and State meetings. Serves as a liaison and provides direct support to the Community Health Council (CHC), operating as part of the governance requirements assigned to the FQHC's; participates and organizes information for the meetings as directed; identifies actions that require CHC approval/input in conjunction with the Health Centers Division Director, and ensures information is prepared and provided to the Council in a timely and appropriate manner; reports status of primary care clinical operations and healthcare plan for FQHC documentation to CHC. Provides highly responsible and complex management support and consultation to, or as requested by, the Health Centers Division Director. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Principles and practices of community health services, managed care, care coordination, case management, collaboration and integration and/or behavioral health and addiction treatment, ethical and legal issues related to treatment and community behavioral health services, and recovery based treatment; federal, state and local statutes and regulations governing Federally Qualified Health Center guidelines; available community resources; rules, laws, regulations and ethics governing the medical management of patients; grant and budget preparation and administration; project management, analysis and evaluation; strategic planning; Federal and commercial insurance billing and payment systems. Working knowledge of: State of Oregon Health Division Administrative rules and Oregon Revised Statutes related to division services and/or behavioral health services; principles and practices of supervision, training personnel management, public administration, organizational processes and design; participative management theories; research methodologies, techniques of data collection and statistical analysis and applies data based decision making techniques; office equipment, including personal computers and software programs. Skill to: Communicate effectively, both orally and in writing with diverse groups of people; organize, direct, train, evaluate and discipline supervisory, professional, technical and administrative staff; produce measurable outcomes using applicable data and participatory management strategies within budgetary limits and time constraints; plan and organize personnel, equipment and budgetary resources to achieve program goals, objectives, quality improvement, productivity and effectiveness; interpret and apply pertinent provisions of Federal, State, and County statutes, relevant laws, ordinances, rules, regulations, policies and procedures; analyze problems and identify alternative solutions; establish and maintain effective working relationships as a member of a professional community and/or behavioral health care team; keep accurate and timely records; operate computer software and other office equipment. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? E.D. Barnett, Recruiter EBarnettHerro@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107102&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-3e6129bc78be33429d39f1cfbcf592a6
Office Specialist 2 (Bilingual English/Spanish) Job ID: 107098 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023. PAY AND BENEFITS Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Behavioral Hea lth Division is seeking a bilingual Office Specialist to join a fun and supportive team! The ideal candidate will be self-directed, highly organized, detail oriented, and committed to helping our clients who are experiencing mental health crisis. The Office Specialist provides complex administrative support including billing and insurance information, client intakes, and data requests from clinicians. We foster a supportive and caring environment where we can learn and make process improvements together, while having fun! Required Minimum Qualifications/ Transferrable Skills:* Minimum of two (2) years of relevant experience in administrative office support or similar that that would provide the required knowledge and skills to perform the duties of the job Bilingual English/Spanish skills At least one (2) year of customer service experience At least one (1) year of data entry experience Intermediate to expert level experience with Microsoft Suite (Word, Excel, Outlook, Teams) Work experience handling a high volume of calls and greeting walk-in visitors Experience working at a front desk Exceptional organizational skills Strong verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in stressful situations when dealing with a variety of people Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) years work experience in a behavioral health facility or with clients who are experiencing a mental health crisis Two (2) or more years of experience working in a health care environment/medical facility Proficiency in Ensoftk/DrCloud (Electronic Health Records System) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Independently consults with program and office staff to establish and revise clerical systems, files and recordkeeping procedures to meet specific program needs; presents and/or interprets information to supervisor or staff if necessary. Receives, transfers or refers calls to appropriate sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; schedules appointments for clients with appropriate staff member(s); meets and greets the general public and/or clients and directs individuals to appropriate staff; checks in and processes clients in preparation for appointments; makes outgoing calls related to services or appointments; processes transactions, computes or verifies data, fees, or payments; determines when to refer members of public or clients with varying temperaments to appropriate staff member(s) for assistance. Processes, enters, and examines complex or technical materials such as legal forms, formal documents and records where specific procedural requirements are complex, and where accuracy and effectiveness are critical; interprets data for proper input to program formats; determines necessary changes to data gathered or entered; may perform duties or functions of a sensitive or confidential nature. Composes routine correspondence and proofreads/edits document for grammar, clarity, punctuation and spelling without altering author's intent; updates and maintains spreadsheets, databases, and reports; tracks and logs data for the department, division, and or employees; returns documents to originating person for editing or approval. Maintains filing and record systems with a variety of subject matter to provide easy access to records and information; provides retention of records as needed and/or requested; assists with record requests as needed; consults with supervisor as to nature of data requested. Monitors and documents information and data in accordance with program requirements; posts records and makes adjustments or corrections to records as needed; maintains data and fiscal information for budgeting and billing purposes; examines and edits data for completeness and accuracy; corrects error in math, names, addresses, and other input data; interprets data for proper input to program formats; proofreads reports to verify accuracy of input. Provides assistance scheduling and setting up conference rooms for meetings and events. In consultation with supervisor, monitors and prioritizes projects and assignments; makes work assignments, trains employees, checks completed work and provides backup support to staff when needed; reports operating problems to supervisor. May interpret program procedures and guidelines, facilitate operations, and/or assist in the training of staff when working with public, clients, and other departmental personnel or staff of other businesses. Effectively operates complex equipment and office machinery in the office; serves as departmental liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals. REQUIRED KNOWLEDGE AND SKILLS Considerable Knowledge of: Accepted office practices, procedures and techniques; Basic English composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes. Some Knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working Knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. This position will float between our Oregon City office (Public Service Building) and our walk in crisis clinic in Happy Valley. Monday - Friday 9:30am -6:00pm (onsite) with rotating days at each location, except for Friday. Friday's will always be at the HV location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107098&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-86b0b6e4c234c448ae9b700075ede41e
Full Time
Office Specialist 2 (Bilingual English/Spanish) Job ID: 107098 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023. PAY AND BENEFITS Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Behavioral Hea lth Division is seeking a bilingual Office Specialist to join a fun and supportive team! The ideal candidate will be self-directed, highly organized, detail oriented, and committed to helping our clients who are experiencing mental health crisis. The Office Specialist provides complex administrative support including billing and insurance information, client intakes, and data requests from clinicians. We foster a supportive and caring environment where we can learn and make process improvements together, while having fun! Required Minimum Qualifications/ Transferrable Skills:* Minimum of two (2) years of relevant experience in administrative office support or similar that that would provide the required knowledge and skills to perform the duties of the job Bilingual English/Spanish skills At least one (2) year of customer service experience At least one (1) year of data entry experience Intermediate to expert level experience with Microsoft Suite (Word, Excel, Outlook, Teams) Work experience handling a high volume of calls and greeting walk-in visitors Experience working at a front desk Exceptional organizational skills Strong verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in stressful situations when dealing with a variety of people Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) years work experience in a behavioral health facility or with clients who are experiencing a mental health crisis Two (2) or more years of experience working in a health care environment/medical facility Proficiency in Ensoftk/DrCloud (Electronic Health Records System) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Independently consults with program and office staff to establish and revise clerical systems, files and recordkeeping procedures to meet specific program needs; presents and/or interprets information to supervisor or staff if necessary. Receives, transfers or refers calls to appropriate sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; schedules appointments for clients with appropriate staff member(s); meets and greets the general public and/or clients and directs individuals to appropriate staff; checks in and processes clients in preparation for appointments; makes outgoing calls related to services or appointments; processes transactions, computes or verifies data, fees, or payments; determines when to refer members of public or clients with varying temperaments to appropriate staff member(s) for assistance. Processes, enters, and examines complex or technical materials such as legal forms, formal documents and records where specific procedural requirements are complex, and where accuracy and effectiveness are critical; interprets data for proper input to program formats; determines necessary changes to data gathered or entered; may perform duties or functions of a sensitive or confidential nature. Composes routine correspondence and proofreads/edits document for grammar, clarity, punctuation and spelling without altering author's intent; updates and maintains spreadsheets, databases, and reports; tracks and logs data for the department, division, and or employees; returns documents to originating person for editing or approval. Maintains filing and record systems with a variety of subject matter to provide easy access to records and information; provides retention of records as needed and/or requested; assists with record requests as needed; consults with supervisor as to nature of data requested. Monitors and documents information and data in accordance with program requirements; posts records and makes adjustments or corrections to records as needed; maintains data and fiscal information for budgeting and billing purposes; examines and edits data for completeness and accuracy; corrects error in math, names, addresses, and other input data; interprets data for proper input to program formats; proofreads reports to verify accuracy of input. Provides assistance scheduling and setting up conference rooms for meetings and events. In consultation with supervisor, monitors and prioritizes projects and assignments; makes work assignments, trains employees, checks completed work and provides backup support to staff when needed; reports operating problems to supervisor. May interpret program procedures and guidelines, facilitate operations, and/or assist in the training of staff when working with public, clients, and other departmental personnel or staff of other businesses. Effectively operates complex equipment and office machinery in the office; serves as departmental liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals. REQUIRED KNOWLEDGE AND SKILLS Considerable Knowledge of: Accepted office practices, procedures and techniques; Basic English composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes. Some Knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working Knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. This position will float between our Oregon City office (Public Service Building) and our walk in crisis clinic in Happy Valley. Monday - Friday 9:30am -6:00pm (onsite) with rotating days at each location, except for Friday. Friday's will always be at the HV location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107098&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-86b0b6e4c234c448ae9b700075ede41e
Office Specialist 2 (Housing Authority) Job ID: 107044 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, July 24, 2023. PAY AND BENEFITS Office Specialist 2 Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Housing Authority of Clackamas County (HACC) is an independent public corporation which owns, manages, leases, maintains, develops and provides housing for disabled, elderly, and low and moderate-income families. Our mission is to provide and develop affordable housing with supportive services for individuals and families on their path to improved health, wellness, prosperity and inclusion and we prioritize equitable service delivery, financial sustainability, and thriving partnerships to ensure our long-term viability. The HACC is a division of the County's Health, Housing and Human Services Department. The Housing Authority of Clackamas County (HACC) seeks a customer service-oriented and versatile individual to join our team as an Office Specialist 2. Under close supervision, this position performs a variety of office and clerical functions for HACC's rental assistance programs. The selected candidate will be responsible for HACC's front desk and reception functions. This responsibility includes greeting the public over the telephone and in person and referring them to the appropriate individuals, departments, or agencies. Additionally, the Office Specialist 2 will perform routine office and clerical tasks, including correspondence, basic spreadsheets, mail distribution, file and record maintenance, and maintaining logs and simple databases. In addition, some independent judgment is required for interpreting and applying general office and clerical practices and procedures. The ideal candidate will have experience with operating standard office equipment including but not limited to copier, fax machine, and computers to complete daily assignments, experience handling a high volume of calls on a multiple line telephone and greet and provide customer service to our walk-in visitors. The ideal candidate will also have experience, knowledge and a commitment to serving a diverse population while promoting equity, diversity and inclusion. Finally, the ideal candidate will have the ability to work 100% onsite and in person (please reference work schedule below). Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant experience in an administrative office support/clerical role or any other relevant experience that would likely provide the required knowledge and skills to perform the functions of the position Skills with operating standard office equipment including but not limited to copier, fax machine, and computer to complete daily assignments Work experience handling a high volume of calls on a multiple line telephone Work experience greeting walk-in visitors Customer service experience Effective verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in difficult situations with challenging customers Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Bilingual fluency in both English and Spanish or Russian (Please note: Language fluency means being capable of using a language easily and accurately. Being "bilingual" means using or able to use two languages with equal fluency) Experience interacting with low-income families living in subsidized or special population housing Experience utilizing Microsoft Office, including Word, Excel and Outlook Providing information and assisting the general public Performing administrative office support Data entry, create and prepare documents, and mass mailings Preparation and processing of requisitions for office purchases and supplies *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Performs receptionist duties, answers telephone, and directs calls. Takes and relays accurate messages. Provides information to telephone callers or transfers calls to appropriate personnel. Faxes information, as required. Courteously greets and assists the public and/or clients. Answers general questions about the department, its functions and activities, and its interrelationships with County departments and outside agencies. Refers individuals to appropriate persons, departments, or agencies. Performs mail distribution duties. Opens, sorts and distributes mail. Picks up and delivers mail, Updates postage meter machine, ensures sufficient postage for mailings, and meters outgoing mail. Prepares materials for mass mail outs. Performs general office clerical duties. Prints, makes copies, orders and maintains adequate supplies. Coordinates pick-ups and deliveries. May scan data and maintain electronic files. Responds to general public and/or client inquiries. Assists clientele in completing forms. Performs data entry duties. Enters, maintains, and updates data or information on a computer. May perform cashier-related tasks. Receives and delivers payments for rental assistance programs. Performs other job-related duties as assigned. Maintains filing and record systems with a variety of subject matter to provide easy access to records and information; provides retention of records as needed and/or requested; assists with record requests as needed; consults with supervisor as to nature of data requested. Provides assistance scheduling and setting up conference rooms for meetings and events. REQUIRED KNOWLEDGE AND SKILLS Considerable knowledge of: Accepted office practices, procedures and techniques; Basic English composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes. Some knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Preferred work schedule would be four 9.5 hour days. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division. The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County. Learn more about the Housing Authority of Clackamas County The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation. Learn more about Health, Housing, and Human Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107044&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-3f0fc841e271074bb53541fb0671f917
Full Time
Office Specialist 2 (Housing Authority) Job ID: 107044 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, July 24, 2023. PAY AND BENEFITS Office Specialist 2 Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Housing Authority of Clackamas County (HACC) is an independent public corporation which owns, manages, leases, maintains, develops and provides housing for disabled, elderly, and low and moderate-income families. Our mission is to provide and develop affordable housing with supportive services for individuals and families on their path to improved health, wellness, prosperity and inclusion and we prioritize equitable service delivery, financial sustainability, and thriving partnerships to ensure our long-term viability. The HACC is a division of the County's Health, Housing and Human Services Department. The Housing Authority of Clackamas County (HACC) seeks a customer service-oriented and versatile individual to join our team as an Office Specialist 2. Under close supervision, this position performs a variety of office and clerical functions for HACC's rental assistance programs. The selected candidate will be responsible for HACC's front desk and reception functions. This responsibility includes greeting the public over the telephone and in person and referring them to the appropriate individuals, departments, or agencies. Additionally, the Office Specialist 2 will perform routine office and clerical tasks, including correspondence, basic spreadsheets, mail distribution, file and record maintenance, and maintaining logs and simple databases. In addition, some independent judgment is required for interpreting and applying general office and clerical practices and procedures. The ideal candidate will have experience with operating standard office equipment including but not limited to copier, fax machine, and computers to complete daily assignments, experience handling a high volume of calls on a multiple line telephone and greet and provide customer service to our walk-in visitors. The ideal candidate will also have experience, knowledge and a commitment to serving a diverse population while promoting equity, diversity and inclusion. Finally, the ideal candidate will have the ability to work 100% onsite and in person (please reference work schedule below). Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant experience in an administrative office support/clerical role or any other relevant experience that would likely provide the required knowledge and skills to perform the functions of the position Skills with operating standard office equipment including but not limited to copier, fax machine, and computer to complete daily assignments Work experience handling a high volume of calls on a multiple line telephone Work experience greeting walk-in visitors Customer service experience Effective verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in difficult situations with challenging customers Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Bilingual fluency in both English and Spanish or Russian (Please note: Language fluency means being capable of using a language easily and accurately. Being "bilingual" means using or able to use two languages with equal fluency) Experience interacting with low-income families living in subsidized or special population housing Experience utilizing Microsoft Office, including Word, Excel and Outlook Providing information and assisting the general public Performing administrative office support Data entry, create and prepare documents, and mass mailings Preparation and processing of requisitions for office purchases and supplies *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Performs receptionist duties, answers telephone, and directs calls. Takes and relays accurate messages. Provides information to telephone callers or transfers calls to appropriate personnel. Faxes information, as required. Courteously greets and assists the public and/or clients. Answers general questions about the department, its functions and activities, and its interrelationships with County departments and outside agencies. Refers individuals to appropriate persons, departments, or agencies. Performs mail distribution duties. Opens, sorts and distributes mail. Picks up and delivers mail, Updates postage meter machine, ensures sufficient postage for mailings, and meters outgoing mail. Prepares materials for mass mail outs. Performs general office clerical duties. Prints, makes copies, orders and maintains adequate supplies. Coordinates pick-ups and deliveries. May scan data and maintain electronic files. Responds to general public and/or client inquiries. Assists clientele in completing forms. Performs data entry duties. Enters, maintains, and updates data or information on a computer. May perform cashier-related tasks. Receives and delivers payments for rental assistance programs. Performs other job-related duties as assigned. Maintains filing and record systems with a variety of subject matter to provide easy access to records and information; provides retention of records as needed and/or requested; assists with record requests as needed; consults with supervisor as to nature of data requested. Provides assistance scheduling and setting up conference rooms for meetings and events. REQUIRED KNOWLEDGE AND SKILLS Considerable knowledge of: Accepted office practices, procedures and techniques; Basic English composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes. Some knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Preferred work schedule would be four 9.5 hour days. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division. The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County. Learn more about the Housing Authority of Clackamas County The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation. Learn more about Health, Housing, and Human Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107044&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-3f0fc841e271074bb53541fb0671f917
Criminal Records Specialist Job ID: 107085 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on July 31, 2023. PAY AND BENEFITS Annual Pay Range: $49,288.55 - $62,436.90 Hourly Pay Range: $23.696419- $30.017740 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 11.7 hours of vacation accrual per month 8 hours of sick accrual per month 10 paid holidays and 2 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 Employer paid 4% Deferred Compensation Employer Paid 3.5% to Medical Trust A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Peace Officers Association. Peace Officers Association (POA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Clackamas County Sheriff's Office, Records Unit is seeking highly motivated, detail oriented individuals with experience working well independently in a busy, sometimes hectic, atmosphere with ever changing priorities and demands. The Criminal Records Specialist is responsible for data entry and retrieval of information into Law Enforcement Data Systems (LEDS), National Crime Information Center (NCIC), etc. Each transaction is detailed, requiring reviewing the information to ensure the correct and complete data is entered accurately. Additionally, this position requires answering a multi-line phone system, sometimes handling 911 type calls. This position requires a high level of professionalism and flexibility as there is daily interaction with the public, outside law enforcement agencies, attorneys, and court personnel. The Records Unit is a 24/7 unit, which handles many of the Sheriff's Office phone calls from both public and law enforcement agencies. This position MUST be able to work swing shift, nights, weekends and holidays. Employees with the Records Unit are considered "essential" and must report to work regardless of inclement weather, etc. IMPORTANT INFORMATION This is not a sworn position, however it does require a complete Statement of Personal History (SPH). Only those applicants selected will need to submit the SPH. The SPH is due 10 calendar days AFTER you have been notified. Applicants will receive instructions from the Department of Human Resources or the Sheriff's Office on how to login to the electronic SPH. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant clerical or administrative support experience which includes: Experience answering high volume phone calls as a regular part of your duties. Experience working in a fast paced, sometimes hectic, work atmosphere with ever changing priorities. Experience doing data entry in a computerized system. Experience generating and editing documents using Microsoft Word, Excel or similar software. Must be detail oriented and have the ability to multi-task. Must be able to work all shifts (night, swing, holiday and weekends). Must pass a post-offer, pre-employment drug test Must pass an extensive background investigation, including national fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working, volunteering or interning in a judicial or law enforcement administrative office. Knowledge of law enforcement terminology. Experience working shift work (graveyard, swing shift, weekends, holidays). Other Qualifications: Must possess Law Enforcement Data System (LEDS) certification at the level for entry/update of a record (not query access level) within thirty (30) days of hire. Possession of Notary Public Certification within five (5) months of hire. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Performs entry, retrieval and verification of data into State and Federal law enforcement and motor vehicle records management systems; enters, modifies, clears, cancels, validates, confirms, locates, and performs administrative messaging regarding records, including arrest warrants, protected persons, stolen vehicles, articles and firearms, and criminal history information; reviews and analyzes printouts and provided information to ensure correct and complete entry of data for each transaction and within mandated timeframes. 2. Confirms warrants, stolen vehicles and protected orders for law enforcement officers who are in personal contact with a potentially dangerous individual and who cannot act further without confirmation of record validity; prioritizes phone calls and responses to confirmation request teletypes. 3. Assists staff of the Sheriff's Office with questions regarding policies of State and Federal law enforcement databases and their resources; explains how to enter or find data; researches information as necessary. 4. Reviews, verifies and processes incoming criminal reports for completeness, accuracy and reporting requirements for entry into national incident-based collecting and reporting system; examines and performs validation checks of information; determines necessary changes or additions to data gathered or entered; notifies management regarding missing or incorrect information; reviews, verifies and updates entered data to maintain database integrity such as name spelling, birth dates and other identifying data; performs entity merges when multiple profiles are created; according to procedures, distributes reports to interested parties internally within Sheriff's Office and externally to other law enforcement and partner agencies; adheres to deadlines for priority reports including where subjects are “in-custody”. 5. Provides initial reception and assistance for general incoming calls to Sheriff's Office; answers, transfers, and provides resources and contact numbers for calls from various law enforcement agencies, court personnel, and the public such as victims, suspects, attorneys, insurance companies, etc.; responds to and forwards 911-type calls for emergency assistance; receives and provides information to callers from reverse 911 calls related to high profile incidents; quickly and accurately assesses and prioritizes calls. 6. Receives and processes public records requests for criminal information and other requests from the public, prosecutors, attorneys, insurance companies, and law enforcement agencies; processes requests in accordance with state laws and internal policies and procedures including mandated timeframes; interprets data within reports and determines what is releasable or exempt from release, and what information should be redacted before being released. 7. Processes and receipts payments for report requests, parking and park citations; forwards information from citizens for hearings requested for parking and park citations and processes results of hearings; sends unpaid parking citations to collection agency; processes records checks for military, law enforcement and public; provides customer service to citizens when submitting payments in person; acts as back-up for Alarm Unit to accept payments and applications for alarm permits. 8. Performs entry, notifications and assistance for towed vehicles within the County by Sheriff's Office; enters towed vehicle information; processes documents to notify interested parties within mandated timeframe; forwards hearing requests to hearings officer and tracks hearings outcomes; communicates with tow companies on contract with Sheriff's Office to ensure information and fees are accurate; assists tow companies to interpret and/or correct data entered into tow database; provides public with tow contract information and vehicle release information. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: English composition, spelling, punctuation and grammar. Working knowledge of: Criminal offenses and legal terminology; clerical and record keeping procedures; arithmetic; office equipment, including computers and software programs and their functions/capabilities; concepts and techniques of prioritizing and organizing work; customer service and public relations concepts and techniques; local, state, and federal laws, statutes, rules, regulations, policies, and procedures related to the processing of criminal data and information into State and Federal law enforcement databases and incident-based reporting system;. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established division and law enforcement procedures, regulations and program policies; interpret and apply law enforcement regulations, and department policies and procedures; remain current on records release and exemption laws and Sheriff's Office policies and procedures related to assigned work; skillfully operate office equipment and computer software; timely and accurately input and update information into databases; accurately count and perform arithmetic calculations; communicate effectively, both orally and in writing; establish and maintain effective working relationships with staff, law enforcement and court personnel, other agencies, and the public in a courteous, professional manner; maintain composure under stressful conditions. WORK SCHEDULE Patrol Division: Four (4) day work week, ten (10) hour a day basis (POA contract language cites exceptions to this schedule.) Shift schedules are determined by seniority and the Peace Officer's Association Collective Bargaining Agreement . The Sheriff's Office is a 24 hours per day, 7 days per week operation which requires staffing of Criminal Records Specialists, as assigned, for all shifts. May be assigned to work day, swing or grave shifts, including weekends and holidays. Criminal Records Specialist positions are considered “essential” and therefore must report to work regardless of inclement weather, etc. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT “A Tradition of Service Since 1845.” The CCSO mission is to provide public safety services to the people in Clackamas County so they can experience a safe and secure community. CCSO will fulfill the mission of the Clackamas County Sheriff's Office through teamwork and partnerships, as reflected in our core values. Values Service Relationships Resiliency The CCSO serves over 400,000 residents of the County with over 400 employees. As the County's largest law enforcement agency the Sheriff's Office patrols the unincorporated areas of the county as well as several cities that have contracted with CCSO to provide law enforcement for them. The CCSO has many specialized units such as canine, motorcycle patrol, the dive team, Special Weapons and Tactics (SWAT), search and rescue, narcotics investigation (SIU), detectives and Corrections Emergency Response Team (CERT). The Sheriff's Office is also required by law to provide correctional facilities for the county and to offer support services to other agencies in the County, such as: the jail, special units and occasionally personnel resources. The CCSO is committed to enhancing a diverse workforce through principles of active recruitment in the community, equal employment opportunity and positive human resource management. The Administration and staff of the Clackamas County Sheriff's Office adopts a philosophy and practice that we recognize the full potential of all employees, treating all persons with respect, fairness and impartiality. Learn more about the Clackamas County Sheriff's Office. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION Testing Requirements: Testing is a requirement for this position. Applicants will be able to take the test via our online testing platform. You will be emailed a testing link and allowed to complete the test within an allotted time frame (typically within 72 hours). Applicants may only take the test once. Testing includes an online OPAC data entry exam. Applicants that pass the initial screening will be invited to take this test and will be notified shortly after the close of the recruitment. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107085&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-b33781e059e2be45a2af1bb814c4d011
Full Time
Criminal Records Specialist Job ID: 107085 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on July 31, 2023. PAY AND BENEFITS Annual Pay Range: $49,288.55 - $62,436.90 Hourly Pay Range: $23.696419- $30.017740 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 11.7 hours of vacation accrual per month 8 hours of sick accrual per month 10 paid holidays and 2 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 Employer paid 4% Deferred Compensation Employer Paid 3.5% to Medical Trust A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Peace Officers Association. Peace Officers Association (POA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Clackamas County Sheriff's Office, Records Unit is seeking highly motivated, detail oriented individuals with experience working well independently in a busy, sometimes hectic, atmosphere with ever changing priorities and demands. The Criminal Records Specialist is responsible for data entry and retrieval of information into Law Enforcement Data Systems (LEDS), National Crime Information Center (NCIC), etc. Each transaction is detailed, requiring reviewing the information to ensure the correct and complete data is entered accurately. Additionally, this position requires answering a multi-line phone system, sometimes handling 911 type calls. This position requires a high level of professionalism and flexibility as there is daily interaction with the public, outside law enforcement agencies, attorneys, and court personnel. The Records Unit is a 24/7 unit, which handles many of the Sheriff's Office phone calls from both public and law enforcement agencies. This position MUST be able to work swing shift, nights, weekends and holidays. Employees with the Records Unit are considered "essential" and must report to work regardless of inclement weather, etc. IMPORTANT INFORMATION This is not a sworn position, however it does require a complete Statement of Personal History (SPH). Only those applicants selected will need to submit the SPH. The SPH is due 10 calendar days AFTER you have been notified. Applicants will receive instructions from the Department of Human Resources or the Sheriff's Office on how to login to the electronic SPH. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant clerical or administrative support experience which includes: Experience answering high volume phone calls as a regular part of your duties. Experience working in a fast paced, sometimes hectic, work atmosphere with ever changing priorities. Experience doing data entry in a computerized system. Experience generating and editing documents using Microsoft Word, Excel or similar software. Must be detail oriented and have the ability to multi-task. Must be able to work all shifts (night, swing, holiday and weekends). Must pass a post-offer, pre-employment drug test Must pass an extensive background investigation, including national fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working, volunteering or interning in a judicial or law enforcement administrative office. Knowledge of law enforcement terminology. Experience working shift work (graveyard, swing shift, weekends, holidays). Other Qualifications: Must possess Law Enforcement Data System (LEDS) certification at the level for entry/update of a record (not query access level) within thirty (30) days of hire. Possession of Notary Public Certification within five (5) months of hire. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Performs entry, retrieval and verification of data into State and Federal law enforcement and motor vehicle records management systems; enters, modifies, clears, cancels, validates, confirms, locates, and performs administrative messaging regarding records, including arrest warrants, protected persons, stolen vehicles, articles and firearms, and criminal history information; reviews and analyzes printouts and provided information to ensure correct and complete entry of data for each transaction and within mandated timeframes. 2. Confirms warrants, stolen vehicles and protected orders for law enforcement officers who are in personal contact with a potentially dangerous individual and who cannot act further without confirmation of record validity; prioritizes phone calls and responses to confirmation request teletypes. 3. Assists staff of the Sheriff's Office with questions regarding policies of State and Federal law enforcement databases and their resources; explains how to enter or find data; researches information as necessary. 4. Reviews, verifies and processes incoming criminal reports for completeness, accuracy and reporting requirements for entry into national incident-based collecting and reporting system; examines and performs validation checks of information; determines necessary changes or additions to data gathered or entered; notifies management regarding missing or incorrect information; reviews, verifies and updates entered data to maintain database integrity such as name spelling, birth dates and other identifying data; performs entity merges when multiple profiles are created; according to procedures, distributes reports to interested parties internally within Sheriff's Office and externally to other law enforcement and partner agencies; adheres to deadlines for priority reports including where subjects are “in-custody”. 5. Provides initial reception and assistance for general incoming calls to Sheriff's Office; answers, transfers, and provides resources and contact numbers for calls from various law enforcement agencies, court personnel, and the public such as victims, suspects, attorneys, insurance companies, etc.; responds to and forwards 911-type calls for emergency assistance; receives and provides information to callers from reverse 911 calls related to high profile incidents; quickly and accurately assesses and prioritizes calls. 6. Receives and processes public records requests for criminal information and other requests from the public, prosecutors, attorneys, insurance companies, and law enforcement agencies; processes requests in accordance with state laws and internal policies and procedures including mandated timeframes; interprets data within reports and determines what is releasable or exempt from release, and what information should be redacted before being released. 7. Processes and receipts payments for report requests, parking and park citations; forwards information from citizens for hearings requested for parking and park citations and processes results of hearings; sends unpaid parking citations to collection agency; processes records checks for military, law enforcement and public; provides customer service to citizens when submitting payments in person; acts as back-up for Alarm Unit to accept payments and applications for alarm permits. 8. Performs entry, notifications and assistance for towed vehicles within the County by Sheriff's Office; enters towed vehicle information; processes documents to notify interested parties within mandated timeframe; forwards hearing requests to hearings officer and tracks hearings outcomes; communicates with tow companies on contract with Sheriff's Office to ensure information and fees are accurate; assists tow companies to interpret and/or correct data entered into tow database; provides public with tow contract information and vehicle release information. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: English composition, spelling, punctuation and grammar. Working knowledge of: Criminal offenses and legal terminology; clerical and record keeping procedures; arithmetic; office equipment, including computers and software programs and their functions/capabilities; concepts and techniques of prioritizing and organizing work; customer service and public relations concepts and techniques; local, state, and federal laws, statutes, rules, regulations, policies, and procedures related to the processing of criminal data and information into State and Federal law enforcement databases and incident-based reporting system;. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established division and law enforcement procedures, regulations and program policies; interpret and apply law enforcement regulations, and department policies and procedures; remain current on records release and exemption laws and Sheriff's Office policies and procedures related to assigned work; skillfully operate office equipment and computer software; timely and accurately input and update information into databases; accurately count and perform arithmetic calculations; communicate effectively, both orally and in writing; establish and maintain effective working relationships with staff, law enforcement and court personnel, other agencies, and the public in a courteous, professional manner; maintain composure under stressful conditions. WORK SCHEDULE Patrol Division: Four (4) day work week, ten (10) hour a day basis (POA contract language cites exceptions to this schedule.) Shift schedules are determined by seniority and the Peace Officer's Association Collective Bargaining Agreement . The Sheriff's Office is a 24 hours per day, 7 days per week operation which requires staffing of Criminal Records Specialists, as assigned, for all shifts. May be assigned to work day, swing or grave shifts, including weekends and holidays. Criminal Records Specialist positions are considered “essential” and therefore must report to work regardless of inclement weather, etc. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT “A Tradition of Service Since 1845.” The CCSO mission is to provide public safety services to the people in Clackamas County so they can experience a safe and secure community. CCSO will fulfill the mission of the Clackamas County Sheriff's Office through teamwork and partnerships, as reflected in our core values. Values Service Relationships Resiliency The CCSO serves over 400,000 residents of the County with over 400 employees. As the County's largest law enforcement agency the Sheriff's Office patrols the unincorporated areas of the county as well as several cities that have contracted with CCSO to provide law enforcement for them. The CCSO has many specialized units such as canine, motorcycle patrol, the dive team, Special Weapons and Tactics (SWAT), search and rescue, narcotics investigation (SIU), detectives and Corrections Emergency Response Team (CERT). The Sheriff's Office is also required by law to provide correctional facilities for the county and to offer support services to other agencies in the County, such as: the jail, special units and occasionally personnel resources. The CCSO is committed to enhancing a diverse workforce through principles of active recruitment in the community, equal employment opportunity and positive human resource management. The Administration and staff of the Clackamas County Sheriff's Office adopts a philosophy and practice that we recognize the full potential of all employees, treating all persons with respect, fairness and impartiality. Learn more about the Clackamas County Sheriff's Office. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION Testing Requirements: Testing is a requirement for this position. Applicants will be able to take the test via our online testing platform. You will be emailed a testing link and allowed to complete the test within an allotted time frame (typically within 72 hours). Applicants may only take the test once. Testing includes an online OPAC data entry exam. Applicants that pass the initial screening will be invited to take this test and will be notified shortly after the close of the recruitment. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107085&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-b33781e059e2be45a2af1bb814c4d011
Occupancy Specialist (Multiple Openings) Job ID: 107038 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, July 10, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $48,941.09 - $61,718.87 Hourly Pay Range: $25.097996 - $31.650705 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Housing Authority Employee Association. Housing Authority Represented Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Housing Authority of Clackamas County (HACC) is recruiting for Occupancy Specialists to join our team as we work towards providing affordable housing opportunities to help break the cycle of poverty and improve the quality of life for our clients in Clackamas County. We are looking for candidates who can provide strong customer service, manage a varied workload, and understand trauma-informed care. Occupancy Specialists will help implement the Rental Assistance Programs, which currently serve over 2,500 households in Clackamas County and continues expanding services. The Occupancy Specialist is the housing case manager responsible for eligibility review, rent calculation, providing customer service, supporting services, resources, compliance, and other aspects of human services. An ideal candidate will have the ability to effectively manage a large and varied caseload of clients and responsibilities and shows a strong commitment to public service. They will also be problem solver who utilizes critical thinking skills when faced with difficult scenarios presented by prospective participants, community partners, and/or inter-agency partnerships. Incumbents in this classification use significant judgment in interpreting and applying regulations and guidelines, department policies, and precedents to specific cases or problems. Incumbents specialize in interviewing clients and perform initial and ongoing participant eligibility determinations for assigned programs. This recruitment may also be used to establish an eligibility list that may be used to fill additional Occupancy Specialist openings during the life of the eligibility list. Required Minimum Qualifications/ Transferrable Skills:* At least two (2) years of work experience in housing programs, case management, residential services, property management, or other social services An understanding of racial equity and demonstrated experience leading their work with a racial equity lens Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working with either Section 8 or Public HousingExperience working with HAB, YARDI or other Housing Authority database software Experience in a regulated work environment Experience working with low income families Experience maintaining a client caseload Knowledge of basic accounting principles and practices Bilingual skills (Spanish or Russian) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include: Coordinates and administers various federal/state housing programs including, but not limited to: Regional Long-term Rent Assistance (RLRA), Housing Choice Voucher (HCV) and Public Housing Performs eligibility determinations for housing programs by obtaining and reviewing third-party verification documentation; calculates rent amounts and utility allowances; obtains landlord/tenant signatures; and completes files according to department standards Interviews and briefs program participants on program regulations and requirements; evaluates requests for accommodation from program participants to determine if reasonable; and assesses for need. Schedules and conducts annual and interim redetermination of eligibility following established guidelines, policies and procedures using prescribed software Assists in creating a positive and supportive work environment; enforces a safe workplace; establishes a culture of teamwork and communication; creates a workplace that promotes the organizational values of workplace diversity, equity, and inclusion; and actively promotes an environment respectful of living and working in a multicultural society Reviews and investigates cases involving lease and/or program or policy violations Prepares and conducts hearings for program violations Maintains rapport with program participants, landlords, and other associated stakeholders Audits co-workers' files for accuracy and completeness Aids property management with administrative support and handles day-to-day transactions with public housing tenants REQUIRED KNOWLEDGE AND SKILLS Knowledge of: Housing assistance program regulations, policies, procedures, and practices; Federal, state, and local regulations governing assigned rent assistance programs, including Housing and Urban Development (HUD) guidelines; Local rental housing market conditions, including vacancy rates, average rent levels, and geographic constraints; Case management principles and practices relevant to low-income families, homeless populations, veterans, victims of domestic violence, and individuals with disabilities; Oregon landlord-tenant law and/or basic property management experience; HIPAA and laws governing the privacy of protected and confidential information; Knowledge of basic accounting principles and practices. Skills to: Understand and follow oral and written instructions; Communicate effectively both orally and in writing; Organize resources and establish priorities independently; Perceive, respond to, and resolve problems; Utilize established training methods and techniques; Effectively Speak and communicate in public; Provide customer service, including responding to phone calls and e-mails, in-person meetings and appointments, and defusing or deescalating upset individuals; and Use a variety of modern office machines and computer equipment and software. Ability to: Negotiate solutions between stakeholders; Organize workload and manage time effectively; Work under pressure and remain flexible; Prepare and maintain efficient and accurate files, notes, and narratives for both written and electronic records; Perform mathematical calculations with accuracy; Respect privacy and confidentiality of client interviews, information, and files; and Establish and maintain cooperative working relationships with individuals and groups who come from diverse backgrounds and represent members of the public, coworkers, partners and/or vendors. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division. The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County. Learn more about the Housing Authority of Clackamas County APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107038&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-b9035cafe7e3d64b84face151dc69604
Full Time
Occupancy Specialist (Multiple Openings) Job ID: 107038 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, July 10, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $48,941.09 - $61,718.87 Hourly Pay Range: $25.097996 - $31.650705 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Housing Authority Employee Association. Housing Authority Represented Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Housing Authority of Clackamas County (HACC) is recruiting for Occupancy Specialists to join our team as we work towards providing affordable housing opportunities to help break the cycle of poverty and improve the quality of life for our clients in Clackamas County. We are looking for candidates who can provide strong customer service, manage a varied workload, and understand trauma-informed care. Occupancy Specialists will help implement the Rental Assistance Programs, which currently serve over 2,500 households in Clackamas County and continues expanding services. The Occupancy Specialist is the housing case manager responsible for eligibility review, rent calculation, providing customer service, supporting services, resources, compliance, and other aspects of human services. An ideal candidate will have the ability to effectively manage a large and varied caseload of clients and responsibilities and shows a strong commitment to public service. They will also be problem solver who utilizes critical thinking skills when faced with difficult scenarios presented by prospective participants, community partners, and/or inter-agency partnerships. Incumbents in this classification use significant judgment in interpreting and applying regulations and guidelines, department policies, and precedents to specific cases or problems. Incumbents specialize in interviewing clients and perform initial and ongoing participant eligibility determinations for assigned programs. This recruitment may also be used to establish an eligibility list that may be used to fill additional Occupancy Specialist openings during the life of the eligibility list. Required Minimum Qualifications/ Transferrable Skills:* At least two (2) years of work experience in housing programs, case management, residential services, property management, or other social services An understanding of racial equity and demonstrated experience leading their work with a racial equity lens Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working with either Section 8 or Public HousingExperience working with HAB, YARDI or other Housing Authority database software Experience in a regulated work environment Experience working with low income families Experience maintaining a client caseload Knowledge of basic accounting principles and practices Bilingual skills (Spanish or Russian) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include: Coordinates and administers various federal/state housing programs including, but not limited to: Regional Long-term Rent Assistance (RLRA), Housing Choice Voucher (HCV) and Public Housing Performs eligibility determinations for housing programs by obtaining and reviewing third-party verification documentation; calculates rent amounts and utility allowances; obtains landlord/tenant signatures; and completes files according to department standards Interviews and briefs program participants on program regulations and requirements; evaluates requests for accommodation from program participants to determine if reasonable; and assesses for need. Schedules and conducts annual and interim redetermination of eligibility following established guidelines, policies and procedures using prescribed software Assists in creating a positive and supportive work environment; enforces a safe workplace; establishes a culture of teamwork and communication; creates a workplace that promotes the organizational values of workplace diversity, equity, and inclusion; and actively promotes an environment respectful of living and working in a multicultural society Reviews and investigates cases involving lease and/or program or policy violations Prepares and conducts hearings for program violations Maintains rapport with program participants, landlords, and other associated stakeholders Audits co-workers' files for accuracy and completeness Aids property management with administrative support and handles day-to-day transactions with public housing tenants REQUIRED KNOWLEDGE AND SKILLS Knowledge of: Housing assistance program regulations, policies, procedures, and practices; Federal, state, and local regulations governing assigned rent assistance programs, including Housing and Urban Development (HUD) guidelines; Local rental housing market conditions, including vacancy rates, average rent levels, and geographic constraints; Case management principles and practices relevant to low-income families, homeless populations, veterans, victims of domestic violence, and individuals with disabilities; Oregon landlord-tenant law and/or basic property management experience; HIPAA and laws governing the privacy of protected and confidential information; Knowledge of basic accounting principles and practices. Skills to: Understand and follow oral and written instructions; Communicate effectively both orally and in writing; Organize resources and establish priorities independently; Perceive, respond to, and resolve problems; Utilize established training methods and techniques; Effectively Speak and communicate in public; Provide customer service, including responding to phone calls and e-mails, in-person meetings and appointments, and defusing or deescalating upset individuals; and Use a variety of modern office machines and computer equipment and software. Ability to: Negotiate solutions between stakeholders; Organize workload and manage time effectively; Work under pressure and remain flexible; Prepare and maintain efficient and accurate files, notes, and narratives for both written and electronic records; Perform mathematical calculations with accuracy; Respect privacy and confidentiality of client interviews, information, and files; and Establish and maintain cooperative working relationships with individuals and groups who come from diverse backgrounds and represent members of the public, coworkers, partners and/or vendors. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division. The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County. Learn more about the Housing Authority of Clackamas County APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107038&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-b9035cafe7e3d64b84face151dc69604
Lead Occupancy Specialist Job ID: 106993 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Lead Occupancy Specialist (Classified as an HACC Occupancy Specialist, Sr.) Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. The listed salary range above will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Housing Authority Employee Association. Housing Authority Represented Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Housing Authority of Clackamas County (HACC) is looking for a highly motivated, self-directed individual to join our Housing & Community Development (HCD) Division as a Senior Occupancy Specialist (classified as an HACC Occupancy Specialist, Sr.). The Housing Authority of Clackamas County (HACC) is an independent public corporation which owns, manages, leases, maintains and develops housing for low and moderate income persons particularly for those with special needs. The HACC is a division of the County's Health, Housing and Human Services Department. This position, under general direction from the Program Supervisor, provides guiding support to the Housing Services Occupancy Team. The Senior Occupancy Specialist is the team expert and identifies areas of concern regarding systemic procedures and policies on how to calculate rental assistance across all programs, projects and properties. The expertise required in this role includes interpreting policies and regulations and making sure rent is calculated consistently and properly. The selected candidate will educate and train HACC staff, partners, and landlords on the differences in programs including, but not limited to, Public Housing rental assistance, Regional Long-term Rent Assistance (RLRA), Mainstream, VASH, Shelter Plus Care (SPC), and RLRA project based vouchers (PBV). The Senior Occupancy Specialist is responsible for quality control of files, training and making recommendations on division policies and procedures related to rental assistance. The ideal candidates will have experience working with low income families, experience maintaining a client caseload, and experience working with HAB, YARDI or other housing authority database software. This is a great opportunity to join the Housing Authority of Clackamas County. Required Minimum Qualifications/ Transferrable Skills:* A minimum of three (3) years of experience in customer service for low income and disabled clientele, working with financial information, and entering, retrieving and analyzing data or related experience that would provide the required knowledge and skills to perform the responsibilities of this position. At least one (1) year of the experience must be as an Occupancy Specialist or an equivalent position with another housing organization An understanding of racial equity and demonstrated experience leading their work with a racial equity lens Experience working with HAB, YARDI or other Housing Authority database software Experience in a regulated work environment Experience working with low income families Experience maintaining a client caseload Knowledge of basic accounting principles and practices Effective verbal and written communication skills, including the ability to communicate well with members of a diverse population Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Working knowledge of the Housing Services Occupancy program *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Assists in maintaining grant performance in support of the Program Supervisor Conducts the sampling and Quality Control of all file work Identifies any inconsistencies in the rent and move- in calculation process Creates uniformity in processes and procedures to the extent possible given Program development Mentors and trains new hires on rental calculation processing, new software, program requirements and principles and is the main point of contact Suggest agenda items for team meeting to meet goals of the division Builds team cohesiveness and morale by creating a healthy and sage learning environment Suggests policy, procedural, or form changes as needed to improve customer service and save staff time Maintains a caseload of approximately 100 tenants from a sampling of all program types to keep abreast of all programs unique grant requirements Distribute Rent Increase Notices according to case load assignments Responsible for handling vacation or sick leave coverage of the team Serve as the main point of contact for staff to resolve landlord and tenant issues that are unique or not defined by prescribed policy or procedural requirements Handles the end of Participation final file process Handles all port billing files and resolves billing discrepancies REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: HUD regulations and Housing Quality Standards; Fair Housing and Americans with Disabilities Act (ADA) laws. Working knowledge of: Landlord/tenant laws; low income housing programs; low-income housing tax credits; caseload management techniques; records management; computer software programs; general office procedures and practices; basic math; basic principles of supervision, leading work, training, developing, and recommending improvement for staff. Skill to: Lead the work of assigned staff, including coaching, mentoring, and helping to move toward each program's vision and attain goals; plan, develop, and implement new procedures; build comradery and open team atmosphere for creative and active problem solving; communicate effectively both verbally and in writing; interpret complex program regulations; make independent decisions and exercise good judgment in applying established procedures and regulations to new and recurring work situations; facilitate conflict resolutions; work independently; create and maintain record keeping systems; establish and maintain cooperative working relationships with clients from diverse ethnic cultures, landlords, social services agencies, and other department staff. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division. The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County. Learn more about the Housing Authority of Clackamas County The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation. Learn more about Health, Housing, and Human Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruiting Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106993&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-2fcaf457354bae4d823347196032a7c5
Full Time
Lead Occupancy Specialist Job ID: 106993 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Lead Occupancy Specialist (Classified as an HACC Occupancy Specialist, Sr.) Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. The listed salary range above will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Housing Authority Employee Association. Housing Authority Represented Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Housing Authority of Clackamas County (HACC) is looking for a highly motivated, self-directed individual to join our Housing & Community Development (HCD) Division as a Senior Occupancy Specialist (classified as an HACC Occupancy Specialist, Sr.). The Housing Authority of Clackamas County (HACC) is an independent public corporation which owns, manages, leases, maintains and develops housing for low and moderate income persons particularly for those with special needs. The HACC is a division of the County's Health, Housing and Human Services Department. This position, under general direction from the Program Supervisor, provides guiding support to the Housing Services Occupancy Team. The Senior Occupancy Specialist is the team expert and identifies areas of concern regarding systemic procedures and policies on how to calculate rental assistance across all programs, projects and properties. The expertise required in this role includes interpreting policies and regulations and making sure rent is calculated consistently and properly. The selected candidate will educate and train HACC staff, partners, and landlords on the differences in programs including, but not limited to, Public Housing rental assistance, Regional Long-term Rent Assistance (RLRA), Mainstream, VASH, Shelter Plus Care (SPC), and RLRA project based vouchers (PBV). The Senior Occupancy Specialist is responsible for quality control of files, training and making recommendations on division policies and procedures related to rental assistance. The ideal candidates will have experience working with low income families, experience maintaining a client caseload, and experience working with HAB, YARDI or other housing authority database software. This is a great opportunity to join the Housing Authority of Clackamas County. Required Minimum Qualifications/ Transferrable Skills:* A minimum of three (3) years of experience in customer service for low income and disabled clientele, working with financial information, and entering, retrieving and analyzing data or related experience that would provide the required knowledge and skills to perform the responsibilities of this position. At least one (1) year of the experience must be as an Occupancy Specialist or an equivalent position with another housing organization An understanding of racial equity and demonstrated experience leading their work with a racial equity lens Experience working with HAB, YARDI or other Housing Authority database software Experience in a regulated work environment Experience working with low income families Experience maintaining a client caseload Knowledge of basic accounting principles and practices Effective verbal and written communication skills, including the ability to communicate well with members of a diverse population Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Working knowledge of the Housing Services Occupancy program *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Assists in maintaining grant performance in support of the Program Supervisor Conducts the sampling and Quality Control of all file work Identifies any inconsistencies in the rent and move- in calculation process Creates uniformity in processes and procedures to the extent possible given Program development Mentors and trains new hires on rental calculation processing, new software, program requirements and principles and is the main point of contact Suggest agenda items for team meeting to meet goals of the division Builds team cohesiveness and morale by creating a healthy and sage learning environment Suggests policy, procedural, or form changes as needed to improve customer service and save staff time Maintains a caseload of approximately 100 tenants from a sampling of all program types to keep abreast of all programs unique grant requirements Distribute Rent Increase Notices according to case load assignments Responsible for handling vacation or sick leave coverage of the team Serve as the main point of contact for staff to resolve landlord and tenant issues that are unique or not defined by prescribed policy or procedural requirements Handles the end of Participation final file process Handles all port billing files and resolves billing discrepancies REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: HUD regulations and Housing Quality Standards; Fair Housing and Americans with Disabilities Act (ADA) laws. Working knowledge of: Landlord/tenant laws; low income housing programs; low-income housing tax credits; caseload management techniques; records management; computer software programs; general office procedures and practices; basic math; basic principles of supervision, leading work, training, developing, and recommending improvement for staff. Skill to: Lead the work of assigned staff, including coaching, mentoring, and helping to move toward each program's vision and attain goals; plan, develop, and implement new procedures; build comradery and open team atmosphere for creative and active problem solving; communicate effectively both verbally and in writing; interpret complex program regulations; make independent decisions and exercise good judgment in applying established procedures and regulations to new and recurring work situations; facilitate conflict resolutions; work independently; create and maintain record keeping systems; establish and maintain cooperative working relationships with clients from diverse ethnic cultures, landlords, social services agencies, and other department staff. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division. The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County. Learn more about the Housing Authority of Clackamas County The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation. Learn more about Health, Housing, and Human Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruiting Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106993&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-2fcaf457354bae4d823347196032a7c5
Occupancy Specialist (Multiple Openings) Job ID: 107038 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, July 10, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $48,941.09 - $61,718.87 Hourly Pay Range: $25.097996 - $31.650705 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Housing Authority Employee Association. Housing Authority Represented Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Housing Authority of Clackamas County (HACC) is recruiting for Occupancy Specialists to join our team as we work towards providing affordable housing opportunities to help break the cycle of poverty and improve the quality of life for our clients in Clackamas County. We are looking for candidates who can provide strong customer service, manage a varied workload, and understand trauma-informed care. Occupancy Specialists will help implement the Rental Assistance Programs, which currently serve over 2,500 households in Clackamas County and continues expanding services. The Occupancy Specialist is the housing case manager responsible for eligibility review, rent calculation, providing customer service, supporting services, resources, compliance, and other aspects of human services. An ideal candidate will have the ability to effectively manage a large and varied caseload of clients and responsibilities and shows a strong commitment to public service. They will also be problem solver who utilizes critical thinking skills when faced with difficult scenarios presented by prospective participants, community partners, and/or inter-agency partnerships. Incumbents in this classification use significant judgment in interpreting and applying regulations and guidelines, department policies, and precedents to specific cases or problems. Incumbents specialize in interviewing clients and perform initial and ongoing participant eligibility determinations for assigned programs. This recruitment may also be used to establish an eligibility list that may be used to fill additional Occupancy Specialist openings during the life of the eligibility list. Required Minimum Qualifications/ Transferrable Skills:* At least two (2) years of work experience in housing programs, case management, residential services, property management, or other social services An understanding of racial equity and demonstrated experience leading their work with a racial equity lens Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working with either Section 8 or Public HousingExperience working with HAB, YARDI or other Housing Authority database software Experience in a regulated work environment Experience working with low income families Experience maintaining a client caseload Knowledge of basic accounting principles and practices Bilingual skills (Spanish or Russian) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include: Coordinates and administers various federal/state housing programs including, but not limited to: Regional Long-term Rent Assistance (RLRA), Housing Choice Voucher (HCV) and Public Housing Performs eligibility determinations for housing programs by obtaining and reviewing third-party verification documentation; calculates rent amounts and utility allowances; obtains landlord/tenant signatures; and completes files according to department standards Interviews and briefs program participants on program regulations and requirements; evaluates requests for accommodation from program participants to determine if reasonable; and assesses for need. Schedules and conducts annual and interim redetermination of eligibility following established guidelines, policies and procedures using prescribed software Assists in creating a positive and supportive work environment; enforces a safe workplace; establishes a culture of teamwork and communication; creates a workplace that promotes the organizational values of workplace diversity, equity, and inclusion; and actively promotes an environment respectful of living and working in a multicultural society Reviews and investigates cases involving lease and/or program or policy violations Prepares and conducts hearings for program violations Maintains rapport with program participants, landlords, and other associated stakeholders Audits co-workers' files for accuracy and completeness Aids property management with administrative support and handles day-to-day transactions with public housing tenants REQUIRED KNOWLEDGE AND SKILLS Knowledge of: Housing assistance program regulations, policies, procedures, and practices; Federal, state, and local regulations governing assigned rent assistance programs, including Housing and Urban Development (HUD) guidelines; Local rental housing market conditions, including vacancy rates, average rent levels, and geographic constraints; Case management principles and practices relevant to low-income families, homeless populations, veterans, victims of domestic violence, and individuals with disabilities; Oregon landlord-tenant law and/or basic property management experience; HIPAA and laws governing the privacy of protected and confidential information; Knowledge of basic accounting principles and practices. Skills to: Understand and follow oral and written instructions; Communicate effectively both orally and in writing; Organize resources and establish priorities independently; Perceive, respond to, and resolve problems; Utilize established training methods and techniques; Effectively Speak and communicate in public; Provide customer service, including responding to phone calls and e-mails, in-person meetings and appointments, and defusing or deescalating upset individuals; and Use a variety of modern office machines and computer equipment and software. Ability to: Negotiate solutions between stakeholders; Organize workload and manage time effectively; Work under pressure and remain flexible; Prepare and maintain efficient and accurate files, notes, and narratives for both written and electronic records; Perform mathematical calculations with accuracy; Respect privacy and confidentiality of client interviews, information, and files; and Establish and maintain cooperative working relationships with individuals and groups who come from diverse backgrounds and represent members of the public, coworkers, partners and/or vendors. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division. The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County. Learn more about the Housing Authority of Clackamas County APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107038&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-5d976b64c5a3f4408025659f31324cea
Full Time
Occupancy Specialist (Multiple Openings) Job ID: 107038 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, July 10, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $48,941.09 - $61,718.87 Hourly Pay Range: $25.097996 - $31.650705 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Housing Authority Employee Association. Housing Authority Represented Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Housing Authority of Clackamas County (HACC) is recruiting for Occupancy Specialists to join our team as we work towards providing affordable housing opportunities to help break the cycle of poverty and improve the quality of life for our clients in Clackamas County. We are looking for candidates who can provide strong customer service, manage a varied workload, and understand trauma-informed care. Occupancy Specialists will help implement the Rental Assistance Programs, which currently serve over 2,500 households in Clackamas County and continues expanding services. The Occupancy Specialist is the housing case manager responsible for eligibility review, rent calculation, providing customer service, supporting services, resources, compliance, and other aspects of human services. An ideal candidate will have the ability to effectively manage a large and varied caseload of clients and responsibilities and shows a strong commitment to public service. They will also be problem solver who utilizes critical thinking skills when faced with difficult scenarios presented by prospective participants, community partners, and/or inter-agency partnerships. Incumbents in this classification use significant judgment in interpreting and applying regulations and guidelines, department policies, and precedents to specific cases or problems. Incumbents specialize in interviewing clients and perform initial and ongoing participant eligibility determinations for assigned programs. This recruitment may also be used to establish an eligibility list that may be used to fill additional Occupancy Specialist openings during the life of the eligibility list. Required Minimum Qualifications/ Transferrable Skills:* At least two (2) years of work experience in housing programs, case management, residential services, property management, or other social services An understanding of racial equity and demonstrated experience leading their work with a racial equity lens Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working with either Section 8 or Public HousingExperience working with HAB, YARDI or other Housing Authority database software Experience in a regulated work environment Experience working with low income families Experience maintaining a client caseload Knowledge of basic accounting principles and practices Bilingual skills (Spanish or Russian) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include: Coordinates and administers various federal/state housing programs including, but not limited to: Regional Long-term Rent Assistance (RLRA), Housing Choice Voucher (HCV) and Public Housing Performs eligibility determinations for housing programs by obtaining and reviewing third-party verification documentation; calculates rent amounts and utility allowances; obtains landlord/tenant signatures; and completes files according to department standards Interviews and briefs program participants on program regulations and requirements; evaluates requests for accommodation from program participants to determine if reasonable; and assesses for need. Schedules and conducts annual and interim redetermination of eligibility following established guidelines, policies and procedures using prescribed software Assists in creating a positive and supportive work environment; enforces a safe workplace; establishes a culture of teamwork and communication; creates a workplace that promotes the organizational values of workplace diversity, equity, and inclusion; and actively promotes an environment respectful of living and working in a multicultural society Reviews and investigates cases involving lease and/or program or policy violations Prepares and conducts hearings for program violations Maintains rapport with program participants, landlords, and other associated stakeholders Audits co-workers' files for accuracy and completeness Aids property management with administrative support and handles day-to-day transactions with public housing tenants REQUIRED KNOWLEDGE AND SKILLS Knowledge of: Housing assistance program regulations, policies, procedures, and practices; Federal, state, and local regulations governing assigned rent assistance programs, including Housing and Urban Development (HUD) guidelines; Local rental housing market conditions, including vacancy rates, average rent levels, and geographic constraints; Case management principles and practices relevant to low-income families, homeless populations, veterans, victims of domestic violence, and individuals with disabilities; Oregon landlord-tenant law and/or basic property management experience; HIPAA and laws governing the privacy of protected and confidential information; Knowledge of basic accounting principles and practices. Skills to: Understand and follow oral and written instructions; Communicate effectively both orally and in writing; Organize resources and establish priorities independently; Perceive, respond to, and resolve problems; Utilize established training methods and techniques; Effectively Speak and communicate in public; Provide customer service, including responding to phone calls and e-mails, in-person meetings and appointments, and defusing or deescalating upset individuals; and Use a variety of modern office machines and computer equipment and software. Ability to: Negotiate solutions between stakeholders; Organize workload and manage time effectively; Work under pressure and remain flexible; Prepare and maintain efficient and accurate files, notes, and narratives for both written and electronic records; Perform mathematical calculations with accuracy; Respect privacy and confidentiality of client interviews, information, and files; and Establish and maintain cooperative working relationships with individuals and groups who come from diverse backgrounds and represent members of the public, coworkers, partners and/or vendors. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division. The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County. Learn more about the Housing Authority of Clackamas County APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107038&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-5d976b64c5a3f4408025659f31324cea
Customer Information Specialist (Department of Transportation & Development) Job ID: 106981 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, June 21st, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PAY AND BENEFITS Annual Pay Range: $48,060.00 - $60,721.82 Hourly Pay Range: $23.105770 - $29.193184 *The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by AFSCME. AFSCME: Department of Transportation (DTD) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about helping others? Do you have exceptional organization skills? Are you a creative problem solver? Do you thrive in a fast paced environment, where change is encouraged and continuously promoted? Do you have a personal commitment to putting ethics into action by holding yourself to the highest standards of professionalism, honesty, and objectivity? If you answered "yes" to the questions above, please read on! We are searching for a customer-focused, motivated individual to join our team as a Customer Information Specialist in the Clackamas County Department of Transportation and Development (DTD). If selected for this position, your key responsibility will be providing a high caliber of customer service to a multitude of internal and external stakeholders. In this role, you will often be the customer's first point of contact to our visitors and phone customers and play an integral role in providing a good customer experience in a demanding and fast paced environment. As a Customer Information Specialist, you will be providing general information in response to public inquiries, handling routine questions regarding our development permit process, researching property information, and performing other administrative support work. This position is located in our development permitting lobby of the Development Services Building (DSB). Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of customer service experience, including experience assisting challenging customers A minimum of one (1) year experience interacting with the public on a daily basis A minimum of one (1) year experience in positions that required multi-tasking, prioritizing and balancing in-person and phone requests A minimum of one (1) year experience using Microsoft Office Suite software applications, such as Excel, Outlook and Word Experience explaining policies, procedures, guidelines, and/or general regulatory requirements Experience handling high volume (50 or more) walk-in visitors per day Experience handling high volume (50 or more) phone calls per day Preferred Special Qualifications/ Transferrable Skills:* Knowledge of permitting processes and software systems (ex. Accela, PlanMap, ProjectDox) Experience working in the public sector Experience using a multi-line phone and voicemail system or software Basic knowledge of building plans and related documents Beginner-level proficiency in Microsoft Word, Excel and Outlook Exerperience working with PDF documents in Adobe or a similar software program *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work (Clackamas County Core Values). Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners and stakeholders; honoring commitments; and, delivering exceptional customer service. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve and maintaining composure in difficult, stressful, and quickly emerging situations. Exhibits Strong Interpersonal Skills including excellent professional verbal and written communication and the ability to effectively communicate with emotional or upset customers and maintain tact, good judgment, and diplomacy. Embraces Continual Learning by displaying an ongoing commitment to and taking ownership for learning and self-improvements; and, by demonstrating willingness to grow within the job as technology and organizational changes demand it. Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult problems. Engages in Self-Management as demonstrated by the individual's ability to manage and continually improve their own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all dealings with or about internal County staff, internal and external stakeholders, community partners, service providers and the public. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with all persons we are entrusted to serve. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. TYPICAL TASKS Please review the classification specification which includes the typical tasks of this position by clicking on the following link: Customer Information Specialist WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday, typically from 7:30am - 4:30pm. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The mission of the Department of Transportation and Development (DTD) is to assist residents and businesses in creating vibrant, sustainable communities through innovative and responsive public service. DTD is responsible for a broad range of county services involving land use planning and permitting, building permits, county code enforcement, solid waste and recycling, road construction and maintenance, surveying, plat approvals, public land corner restoration and dog services. The county's urban renewal programs also report to DTD. Learn more about the divisions in DTD APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay Roberts, Recruiter LRoberts2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106981&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-f9c86051af66914b926be860e5e4f326
Full Time
Customer Information Specialist (Department of Transportation & Development) Job ID: 106981 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, June 21st, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PAY AND BENEFITS Annual Pay Range: $48,060.00 - $60,721.82 Hourly Pay Range: $23.105770 - $29.193184 *The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by AFSCME. AFSCME: Department of Transportation (DTD) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about helping others? Do you have exceptional organization skills? Are you a creative problem solver? Do you thrive in a fast paced environment, where change is encouraged and continuously promoted? Do you have a personal commitment to putting ethics into action by holding yourself to the highest standards of professionalism, honesty, and objectivity? If you answered "yes" to the questions above, please read on! We are searching for a customer-focused, motivated individual to join our team as a Customer Information Specialist in the Clackamas County Department of Transportation and Development (DTD). If selected for this position, your key responsibility will be providing a high caliber of customer service to a multitude of internal and external stakeholders. In this role, you will often be the customer's first point of contact to our visitors and phone customers and play an integral role in providing a good customer experience in a demanding and fast paced environment. As a Customer Information Specialist, you will be providing general information in response to public inquiries, handling routine questions regarding our development permit process, researching property information, and performing other administrative support work. This position is located in our development permitting lobby of the Development Services Building (DSB). Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of customer service experience, including experience assisting challenging customers A minimum of one (1) year experience interacting with the public on a daily basis A minimum of one (1) year experience in positions that required multi-tasking, prioritizing and balancing in-person and phone requests A minimum of one (1) year experience using Microsoft Office Suite software applications, such as Excel, Outlook and Word Experience explaining policies, procedures, guidelines, and/or general regulatory requirements Experience handling high volume (50 or more) walk-in visitors per day Experience handling high volume (50 or more) phone calls per day Preferred Special Qualifications/ Transferrable Skills:* Knowledge of permitting processes and software systems (ex. Accela, PlanMap, ProjectDox) Experience working in the public sector Experience using a multi-line phone and voicemail system or software Basic knowledge of building plans and related documents Beginner-level proficiency in Microsoft Word, Excel and Outlook Exerperience working with PDF documents in Adobe or a similar software program *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work (Clackamas County Core Values). Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners and stakeholders; honoring commitments; and, delivering exceptional customer service. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve and maintaining composure in difficult, stressful, and quickly emerging situations. Exhibits Strong Interpersonal Skills including excellent professional verbal and written communication and the ability to effectively communicate with emotional or upset customers and maintain tact, good judgment, and diplomacy. Embraces Continual Learning by displaying an ongoing commitment to and taking ownership for learning and self-improvements; and, by demonstrating willingness to grow within the job as technology and organizational changes demand it. Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult problems. Engages in Self-Management as demonstrated by the individual's ability to manage and continually improve their own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all dealings with or about internal County staff, internal and external stakeholders, community partners, service providers and the public. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with all persons we are entrusted to serve. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. TYPICAL TASKS Please review the classification specification which includes the typical tasks of this position by clicking on the following link: Customer Information Specialist WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday, typically from 7:30am - 4:30pm. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The mission of the Department of Transportation and Development (DTD) is to assist residents and businesses in creating vibrant, sustainable communities through innovative and responsive public service. DTD is responsible for a broad range of county services involving land use planning and permitting, building permits, county code enforcement, solid waste and recycling, road construction and maintenance, surveying, plat approvals, public land corner restoration and dog services. The county's urban renewal programs also report to DTD. Learn more about the divisions in DTD APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay Roberts, Recruiter LRoberts2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106981&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-f9c86051af66914b926be860e5e4f326