Leads the branch by modeling professionalism, promoting excellent service awareness, and fostering teamwork. Makes proactive calls to bring in new business while also strengthening and expanding existing relationships; acquires deposits, identifies retail non-interest income opportunities, and serves as the primary retail lender in the branch. Coaches team members to provide superior service and achieve branch sales and referral objectives. Assures that all transactions and practices comply with all regulations and the Bank’s Code of Conduct. Responsible for instilling the C&F Bank mission, vision, and values while also proactively promoting the positive image of C&F Bank in the community by participating in civic, business, or professional organizations.
Job Requirements
Requirements: Bachelor’s degree or equivalent combination of education and experience; minimum of three-five years as a proven leader in a professional environment; excellent communication, interpersonal, relationship management, problem-solving, decision-making, time management, and presentation skills; demonstrated understanding of lending practices, software applications, and coaching.
Preferred: Bachelor’s degree; previous experience as a branch manager or progressive responsibility in a branch banking environment; excellent organizational skills; previous experience servicing and managing performance of a loan portfolio; proven ability to balance sales and service; demonstrated ability to meet/exceed goals; experience in retaining talented people.
Desired: Ability to analyze and understand market and financial indicators. Previous experience planning, directing, and monitoring sales activities.